Dunkin' logo

Dunkin'

(3.3)

2130 Bloomingdale Rd, Glendale Heights, Illinois

Dunkin' storefront

Summary

The establishment offers a clean environment and fast, friendly service, highlighted by delicious donuts and great coffee. Decorative efforts for occasions like Valentine's Day enhance the dining experience. However, some inconsistency in customer service was noted, with staff behavior varying significantly. Operational efficiency could also be improved, as indicated by longer than expected wait times even when orders were placed ahead of time.

Pros

  • fresh delicious donuts
  • friendly and attentive staff
  • clean environment
  • great coffee
  • special occasion decorations

Cons

  • inconsistent customer service
  • longer wait times

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday4AM-11PM
tuesday4AM-11PM
wednesday4AM-11PM
thursday4AM-11PM
friday4AM-11PM
saturday4AM-11PM
sunday4AM-11PM

Location

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Dunkin' logo

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Overall, the Dunkin' Donuts location receives mixed feedback with praises for its friendly service and clean environment. However, there are concerns regarding inconsistent food quality, such as cold and poorly prepared items, and occasional forgetfulness in order handling. Despite these issues, the coffee is frequently highlighted positively. The atmosphere is casual and family-friendly, catering well to solo diners working on laptops.

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The reviews indicate dissatisfaction with customer service and food quality at the establishment. Customers frequently mention issues with staff inattentiveness and incorrect orders. Despite offering a variety of services and amenities, including online ordering and free parking, negative experiences are prevalent. Some positive mentions include options for curbside pickup and delivery.

Dunkin' logo

Dunkin'

3.6

222 W Army Trail Rd, Carol Stream, Illinois

The establishment offers a generally positive experience with fast and friendly service and is noted for its breakfast offerings and quality coffee. However, there are recurring issues such as order inaccuracies and rude behavior from some staff members. The atmosphere is casual and family-friendly, making it suitable for solo dining or working on laptops. Despite having a variety of services like drive-through and dine-in options, the reviews highlight concerns about staff professionalism and consistency in service.

Dunkin' logo

Dunkin'

3.5

142 S Gary Ave, Bloomingdale, Illinois

Reviews indicate mixed experiences at this Dunkin' location with consistent praise for coffee but frequent complaints about order accuracy and staff behavior. Many customers have encountered rude employees and unsanitary practices. Despite these issues, the location offers various service options and is noted for its clean environment.

Dunkin' logo

Dunkin'

3.6

22W251 North Ave, Glen Ellyn, Illinois

The Dunkin' Donuts location generally provides good coffee and fast service, but has inconsistent staff attitudes. Some customers report excellent interactions with staff like Sam, while others have faced rudeness and errors in order preparation. The establishment offers a variety of services including takeout, delivery, and dine-in options, which cater to different customer needs. However, there are concerns about specific issues such as food quality and employee behavior.

Dunkin' logo

Dunkin'

3.6

1750 W Lake St, Addison, Illinois

The business has received mixed reviews, with praise for its coffee and desserts but criticism for inconsistent service quality and stale food items. Some customers have experienced poor customer service, especially regarding allergy accommodations and order fulfillment. The drive-through area often experiences long lines, contributing to delays. While the establishment offers a variety of services including dine-in, takeout, and delivery, there are concerns about staff availability during peak hours.