
Summary
The reviews indicate dissatisfaction with customer service and food quality at the establishment. Customers frequently mention issues with staff inattentiveness and incorrect orders. Despite offering a variety of services and amenities, including online ordering and free parking, negative experiences are prevalent. Some positive mentions include options for curbside pickup and delivery.
Pros
- curbside pickup available
- delivery service offered
- free parking available
Cons
- poor customer service
- inaccurate orders
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby

Dunkin'
1750 W Lake St, Addison, Illinois
The business has received mixed reviews, with praise for its coffee and desserts but criticism for inconsistent service quality and stale food items. Some customers have experienced poor customer service, especially regarding allergy accommodations and order fulfillment. The drive-through area often experiences long lines, contributing to delays. While the establishment offers a variety of services including dine-in, takeout, and delivery, there are concerns about staff availability during peak hours.

Dunkin'
2130 Bloomingdale Rd, Glendale Heights, Illinois
The establishment offers a clean environment and fast, friendly service, highlighted by delicious donuts and great coffee. Decorative efforts for occasions like Valentine's Day enhance the dining experience. However, some inconsistency in customer service was noted, with staff behavior varying significantly. Operational efficiency could also be improved, as indicated by longer than expected wait times even when orders were placed ahead of time.

Dunkin'
200 E Lake St, Bloomingdale, Illinois
Overall, the Dunkin' Donuts location receives mixed feedback with praises for its friendly service and clean environment. However, there are concerns regarding inconsistent food quality, such as cold and poorly prepared items, and occasional forgetfulness in order handling. Despite these issues, the coffee is frequently highlighted positively. The atmosphere is casual and family-friendly, catering well to solo diners working on laptops.

Thorntons
190 E Lake St, Bloomingdale, Illinois
The reviewed location has experienced multiple customer service issues primarily involving rude and uncooperative staff, particularly managers. There are several complaints about overcharging, defensive behavior, and unprofessional conduct toward customers. While the establishment offers in-store shopping with amenities like restrooms and Wi-Fi, these negative experiences overshadow potential advantages. Customers are advised to be cautious of interactions with management.

Dunkin'
22W251 North Ave, Glen Ellyn, Illinois
The Dunkin' Donuts location generally provides good coffee and fast service, but has inconsistent staff attitudes. Some customers report excellent interactions with staff like Sam, while others have faced rudeness and errors in order preparation. The establishment offers a variety of services including takeout, delivery, and dine-in options, which cater to different customer needs. However, there are concerns about specific issues such as food quality and employee behavior.

John's Donut Shop
1570 Bloomingdale Rd, Glendale Heights, Illinois
John's Donuts is praised for its high-quality and unique donut flavors, such as the boston cream and apple fritters. Customers appreciate the family-run atmosphere and friendly service provided by staff like Rosie. The bakery offers a cozy environment with fresh, well-prepared treats, making it a favorite for local patrons seeking superior donut experiences compared to chain stores. Additionally, they cater to custom orders, which has garnered positive feedback from customers who have ordered personalized items for special occasions.

Dunkin'
411 E North Ave, Lombard, Illinois
The Dunkin' location receives mixed reviews from customers highlighting excellent service and friendly staff on one hand, while also noting issues with order accuracy and high prices. Employees such as Nyah and Damien are praised for their customer service skills, but there have been instances of rude behavior and lack of attention to detail in fulfilling orders. The business offers a variety of services including drive-through and dine-in options.

Dunkin'
33 E Lake St, Addison, Illinois
The Dunkin' Donuts location in Addison presents a mixed experience for customers. While some praise the excellent coffee and efficient service, others criticize staff interactions and product accuracy. The atmosphere is generally casual and cozy, catering to various groups including college students and families.