Summary
The Dunkin' location receives mixed reviews from customers highlighting excellent service and friendly staff on one hand, while also noting issues with order accuracy and high prices. Employees such as Nyah and Damien are praised for their customer service skills, but there have been instances of rude behavior and lack of attention to detail in fulfilling orders. The business offers a variety of services including drive-through and dine-in options.
Pros
- excellent customer service
- fast drive-through service
- friendly staff members
- great coffee availability
- accessible seating
Cons
- order accuracy issues
- rude behavior reported
- high prices for items
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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298 W North Ave Ste 8, Villa Park, Illinois
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The business receives mixed feedback regarding its service and atmosphere. Positive comments highlight excellent coffee quality, fast and friendly service, and a clean environment. However, some customers have experienced issues with staff attitude and parking availability.
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1 W St Charles Rd, Villa Park, Illinois
The establishment offers excellent customer service and good quality food with customizable options. The coffee is consistently praised, though high prices are a concern for some customers. While the staff is attentive, there have been issues with order accuracy and refill policies for purchased mugs.
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Dunkin'
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The establishment offers a mix of positive and negative experiences among customers. While some praise the bright environment and pleasant staff interactions, others criticize poor service at the drive-thru and stale food products. The venue appears to be family-friendly with multiple dining options and accessibility features.
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22W251 North Ave, Glen Ellyn, Illinois
The Dunkin' Donuts location generally provides good coffee and fast service, but has inconsistent staff attitudes. Some customers report excellent interactions with staff like Sam, while others have faced rudeness and errors in order preparation. The establishment offers a variety of services including takeout, delivery, and dine-in options, which cater to different customer needs. However, there are concerns about specific issues such as food quality and employee behavior.
Dunkin'
2100 Army Trail Rd, Addison, Illinois
The reviews indicate dissatisfaction with customer service and food quality at the establishment. Customers frequently mention issues with staff inattentiveness and incorrect orders. Despite offering a variety of services and amenities, including online ordering and free parking, negative experiences are prevalent. Some positive mentions include options for curbside pickup and delivery.
Dunkin'
1160 S Main St, Lombard, Illinois
The establishment offers a welcoming atmosphere with fast service and delicious coffee options. However, customer feedback highlights inconsistent service quality and cleanliness issues. While there are vegetarian choices available, there is no explicit mention of vegan or gluten-free options in the reviews.