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Dunkin'
1750 W Lake St, Addison, Illinois
Phone: +1 630-773-9890
Website: locations.dunkindonuts.com
Summary
The business has received mixed reviews, with praise for its coffee and desserts but criticism for inconsistent service quality and stale food items. Some customers have experienced poor customer service, especially regarding allergy accommodations and order fulfillment. The drive-through area often experiences long lines, contributing to delays. While the establishment offers a variety of services including dine-in, takeout, and delivery, there are concerns about staff availability during peak hours.
Pros
- good coffee quality
- variety of desserts
- convenient service options
- welcoming atmosphere
Cons
- inconsistent food freshness
- poor customer service
- long drive-through lines
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
2100 Army Trail Rd, Addison, Illinois
The reviews indicate dissatisfaction with customer service and food quality at the establishment. Customers frequently mention issues with staff inattentiveness and incorrect orders. Despite offering a variety of services and amenities, including online ordering and free parking, negative experiences are prevalent. Some positive mentions include options for curbside pickup and delivery.
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Fulla Beans
102 Irving Park Rd, Itasca, Illinois
Fulla Beans is a well-loved local coffee shop noted for its excellent service and friendly staff. It offers a cozy atmosphere with outdoor seating that provides a great view, appealing to both regulars and new customers alike. The menu includes popular breakfast items such as Benedicts and croissants, which are consistently praised for their quality. However, some patrons have pointed out inconsistencies in the dine-in experience, particularly regarding service efficiency and availability of utensils.
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Dunkin'
351 N Rohlwing Rd, Itasca, Illinois
Reviews highlight mixed experiences at this location, with some customers appreciating the fast and friendly service while others express dissatisfaction due to rude interactions and food quality issues. The drive-thru experience appears inconsistent, affecting customer satisfaction. Despite these challenges, several reviewers note the cleanliness and welcoming atmosphere of the establishment.
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Dunkin'
516 Irving Park Rd, Wood Dale, Illinois
The business offers great coffee and desserts with a clean environment, but faces criticism for high prices and inconsistent service quality. Some customers express dissatisfaction with the handling of orders and product freshness.
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Dunkin'
200 E Lake St, Bloomingdale, Illinois
Overall, the Dunkin' Donuts location receives mixed feedback with praises for its friendly service and clean environment. However, there are concerns regarding inconsistent food quality, such as cold and poorly prepared items, and occasional forgetfulness in order handling. Despite these issues, the coffee is frequently highlighted positively. The atmosphere is casual and family-friendly, catering well to solo diners working on laptops.
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Thorntons
190 E Lake St, Bloomingdale, Illinois
The reviewed location has experienced multiple customer service issues primarily involving rude and uncooperative staff, particularly managers. There are several complaints about overcharging, defensive behavior, and unprofessional conduct toward customers. While the establishment offers in-store shopping with amenities like restrooms and Wi-Fi, these negative experiences overshadow potential advantages. Customers are advised to be cautious of interactions with management.
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Dunkin'
33 E Lake St, Addison, Illinois
The Dunkin' Donuts location in Addison presents a mixed experience for customers. While some praise the excellent coffee and efficient service, others criticize staff interactions and product accuracy. The atmosphere is generally casual and cozy, catering to various groups including college students and families.
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Dunkin'
2130 Bloomingdale Rd, Glendale Heights, Illinois
The establishment offers a clean environment and fast, friendly service, highlighted by delicious donuts and great coffee. Decorative efforts for occasions like Valentine's Day enhance the dining experience. However, some inconsistency in customer service was noted, with staff behavior varying significantly. Operational efficiency could also be improved, as indicated by longer than expected wait times even when orders were placed ahead of time.