Dunkin'

190 E Lake St, Bloomingdale, Illinois

The reviewed location has experienced multiple customer service issues primarily involving rude and uncooperative staff, particularly managers. There are several complaints about overcharging, defensive behavior, and unprofessional conduct toward customers. While the establishment offers in-store shopping with amenities like restrooms and Wi-Fi, these negative experiences overshadow potential advantages. Customers are advised to be cautious of interactions with management.

2130 Bloomingdale Rd, Glendale Heights, Illinois

The establishment offers a clean environment and fast, friendly service, highlighted by delicious donuts and great coffee. Decorative efforts for occasions like Valentine's Day enhance the dining experience. However, some inconsistency in customer service was noted, with staff behavior varying significantly. Operational efficiency could also be improved, as indicated by longer than expected wait times even when orders were placed ahead of time.

247 Irving Park Rd, Roselle, Illinois

The establishment receives mixed reviews with several negative comments about service and food quality. Customers have noted poor customer interaction, forgotten items, unavailability at promised times, and a generally negative staff attitude. Despite these issues, the location offers various dining options like coffee and breakfast, with accessible facilities for those in wheelchairs.

1750 W Lake St, Addison, Illinois

The business has received mixed reviews, with praise for its coffee and desserts but criticism for inconsistent service quality and stale food items. Some customers have experienced poor customer service, especially regarding allergy accommodations and order fulfillment. The drive-through area often experiences long lines, contributing to delays. While the establishment offers a variety of services including dine-in, takeout, and delivery, there are concerns about staff availability during peak hours.

2100 Army Trail Rd, Addison, Illinois

The reviews indicate dissatisfaction with customer service and food quality at the establishment. Customers frequently mention issues with staff inattentiveness and incorrect orders. Despite offering a variety of services and amenities, including online ordering and free parking, negative experiences are prevalent. Some positive mentions include options for curbside pickup and delivery.

351 N Rohlwing Rd, Itasca, Illinois

Reviews highlight mixed experiences at this location, with some customers appreciating the fast and friendly service while others express dissatisfaction due to rude interactions and food quality issues. The drive-thru experience appears inconsistent, affecting customer satisfaction. Despite these challenges, several reviewers note the cleanliness and welcoming atmosphere of the establishment.

1550 Lake St, Roselle, Illinois

The reviewed Dunkin' location is praised for its fast and friendly service, consistent quality compared to other locations, and cleanliness. Customers appreciate the high-quality coffee offerings and overall great experience. However, there are complaints about order inaccuracies and occasional stale donuts. The staff's efficiency and professionalism contribute significantly to customer satisfaction.

142 S Gary Ave, Bloomingdale, Illinois

Reviews indicate mixed experiences at this Dunkin' location with consistent praise for coffee but frequent complaints about order accuracy and staff behavior. Many customers have encountered rude employees and unsanitary practices. Despite these issues, the location offers various service options and is noted for its clean environment.