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Dunkin'
1491 W Roosevelt Rd, West Chicago, Illinois
Phone: +1 630-562-3351
Website: locations.dunkindonuts.com
Summary
The reviews indicate a mixed experience at this Dunkin' Donuts location. While some customers appreciate the coffee and service from certain staff members like Sangeeta, many complaints revolve around poor customer service, incorrect orders, and subpar food quality. Despite these issues, the business offers various services such as drive-through and dine-in options.
Pros
- Great coffee
- Friendly manager
- Multiple service options
- Fast service
Cons
- Incorrect orders
- Poor customer service
- Cold food items
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
110 W Roosevelt Rd, West Chicago, Illinois
The business offers fast and friendly service with a clean environment, though it has issues with weekend staff performance and cleanliness of some products. The coffee quality is generally good but varies on occasion. Customers appreciate the convenience of multiple service options like dine-in and drive-thru.
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Dunkin'
330 S Neltnor Blvd, West Chicago, Illinois
The establishment offers a variety of services including drive-through and dine-in options with good coffee and dessert highlights. However, service inconsistencies such as incorrect orders and poor communication have been noted. Accessibility features are well-supported, ensuring ease for wheelchair users.
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Thorntons
1330 S Neltnor Blvd, West Chicago, Illinois
The station offers a range of services including prepared foods and convenient payment options but suffers from poor customer service and maintenance issues. Customers appreciate the affordability of certain items like slushies but criticize high prices on other offerings. The establishment is noted for its cleanliness in terms of staff interactions, though operational inefficiencies such as overflowing garbage cans and unavailability of windshield washing fluid are highlighted.
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Fresh Donuts
1188 E State St A, Geneva, Illinois
Fresh Donuts in Geneva is highly praised for its friendly service and delicious offerings, particularly their breakfast sandwiches and fresh donuts. Customers consistently highlight the quality of food and exceptional customer interactions. While there are numerous positive reviews about the taste and freshness of the products, some minor concerns include limited parking options despite a free lot being available.
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Dunkin'
185 W North Ave, West Chicago, Illinois
The Dunkin' Donuts location offers a generally positive experience with friendly staff and efficient service, particularly noted during drive-thru visits. Customers appreciate the cleanliness and correct order fulfillment, but some have reported inconsistent customer service and issues with gift card usage. The establishment is well-equipped for accessibility and offers various dining options.
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Dunkin'
206 E State St, Geneva, Illinois
Customers appreciate the friendly and attentive service at this location, often highlighting their efficiency and accuracy with orders. The coffee is frequently praised for its quality, although there have been a few minor issues with order specifics like missing toppings on drinks. Breakfast offerings are popular, but some customers noted inconsistencies in food temperature and preparation.
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Dimples Donuts
833 E Wilson St, Batavia, Illinois
Dimples is a beloved local donut shop known for its friendly service and delightful old-fashioned treats. Reviewers praise the variety of delicious pastries, particularly the maple and blueberry donuts. The staff's warmth contributes to a welcoming atmosphere. While the offerings are tempting, some note high prices as a downside.
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Dunkin'
2S 721, Illinois Rte 59, Warrenville, Illinois
The establishment offers a range of services including drive-thru and mobile ordering but faces quality control issues, resulting in incorrect orders and preparation errors. Despite excellent coffee and a family-friendly atmosphere, there are concerns regarding order accuracy and customer service when addressing mistakes.