Dunkin' logo

Dunkin'

(2.6)

1491 W Roosevelt Rd, West Chicago, Illinois

Dunkin' storefront

Summary

The reviews indicate a mixed experience at this Dunkin' Donuts location. While some customers appreciate the coffee and service from certain staff members like Sangeeta, many complaints revolve around poor customer service, incorrect orders, and subpar food quality. Despite these issues, the business offers various services such as drive-through and dine-in options.

Pros

  • Great coffee
  • Friendly manager
  • Multiple service options
  • Fast service

Cons

  • Incorrect orders
  • Poor customer service
  • Cold food items

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-7PM
tuesday4AM-7PM
wednesday4AM-7PM
thursday4AM-7PM
friday4AM-7PM
saturday4AM-6PM
sunday4AM-6PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.9

110 W Roosevelt Rd, West Chicago, Illinois

The business offers fast and friendly service with a clean environment, though it has issues with weekend staff performance and cleanliness of some products. The coffee quality is generally good but varies on occasion. Customers appreciate the convenience of multiple service options like dine-in and drive-thru.

Dunkin' logo

Dunkin'

3.6

330 S Neltnor Blvd, West Chicago, Illinois

The establishment offers a variety of services including drive-through and dine-in options with good coffee and dessert highlights. However, service inconsistencies such as incorrect orders and poor communication have been noted. Accessibility features are well-supported, ensuring ease for wheelchair users.

Thorntons logo

Thorntons

3.9

1330 S Neltnor Blvd, West Chicago, Illinois

The station offers a range of services including prepared foods and convenient payment options but suffers from poor customer service and maintenance issues. Customers appreciate the affordability of certain items like slushies but criticize high prices on other offerings. The establishment is noted for its cleanliness in terms of staff interactions, though operational inefficiencies such as overflowing garbage cans and unavailability of windshield washing fluid are highlighted.

Fresh Donuts logo

Fresh Donuts

4.8

1188 E State St A, Geneva, Illinois

Fresh Donuts in Geneva is highly praised for its friendly service and delicious offerings, particularly their breakfast sandwiches and fresh donuts. Customers consistently highlight the quality of food and exceptional customer interactions. While there are numerous positive reviews about the taste and freshness of the products, some minor concerns include limited parking options despite a free lot being available.

Dunkin' logo

Dunkin'

3.3

185 W North Ave, West Chicago, Illinois

The Dunkin' Donuts location offers a generally positive experience with friendly staff and efficient service, particularly noted during drive-thru visits. Customers appreciate the cleanliness and correct order fulfillment, but some have reported inconsistent customer service and issues with gift card usage. The establishment is well-equipped for accessibility and offers various dining options.

Dunkin' logo

Dunkin'

3.6

206 E State St, Geneva, Illinois

Customers appreciate the friendly and attentive service at this location, often highlighting their efficiency and accuracy with orders. The coffee is frequently praised for its quality, although there have been a few minor issues with order specifics like missing toppings on drinks. Breakfast offerings are popular, but some customers noted inconsistencies in food temperature and preparation.

Dimples Donuts logo

Dimples Donuts

4.5

833 E Wilson St, Batavia, Illinois

Dimples is a beloved local donut shop known for its friendly service and delightful old-fashioned treats. Reviewers praise the variety of delicious pastries, particularly the maple and blueberry donuts. The staff's warmth contributes to a welcoming atmosphere. While the offerings are tempting, some note high prices as a downside.

Dunkin' logo

Dunkin'

3.7

2S 721, Illinois Rte 59, Warrenville, Illinois

The establishment offers a range of services including drive-thru and mobile ordering but faces quality control issues, resulting in incorrect orders and preparation errors. Despite excellent coffee and a family-friendly atmosphere, there are concerns regarding order accuracy and customer service when addressing mistakes.