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Dunkin'
11 Austin St, Charlestown, Massachusetts
Phone: +1 617-242-4396
Website: locations.dunkindonuts.com
Summary
The business offers a variety of dining options and amenities but faces criticism for poor service quality. While it provides multiple service methods including dine-in and takeout, customers have reported rude staff and inefficient order processing. The establishment is family-friendly with good accessibility features.
Pros
- quick breakfast options
- casual atmosphere
- family-friendly environment
- wheelchair accessible
Cons
- rude service
- inefficient order process
- limited late-night service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Blackbird Doughnuts Beacon Hill
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Blackbird Donuts offers a diverse range of high-quality donuts with standout flavors like lemon glazed and Boston cream. While the vegan options are praised for their taste, the service and seating arrangements leave room for improvement. The location is trendy but comes with a higher price point and limited parking.
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The donut shop offers fresh and soft pastries with diverse flavors like ube, pineapple, and Boston Creme Bismarck, but faces criticism for icing issues due to packaging. Service was noted as lacking enthusiasm in one instance, and there's a concern regarding potential cross-contamination for nut allergies. Despite these drawbacks, the donuts themselves received high praise for their quality.
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Red Apple Farm @ Boston Public Market
100 Hanover St, Boston, Massachusetts
Red Apple Farm at the Boston Public Market offers a charming selection of apple-themed products including freshly made donuts and cider. The establishment is praised for its friendly staff and delicious offerings like maple syrup and unique infused ciders. However, it has limitations such as high prices and lacks certain amenities like takeout options.
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