Dunkin' logo

Dunkin'

(3.8)

99 Cambridge St, Charlestown, Massachusetts

Dunkin' storefront

Summary

The business offers a range of services including dine-in and takeout with excellent coffee being a highlight. While some customers praise the customer service and quick response to special requests, others report poor treatment and long wait times for orders. Issues like rude staff behavior and unclean bathrooms have been noted by several reviewers.

Pros

  • excellent coffee
  • quick service when attentive
  • accommodates coffee customization
  • comfort food available

Cons

  • rude employees reported
  • long wait times for orders
  • unclean restrooms

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible

Hours

monday4AM-8PM
tuesday4AM-8PM
wednesday4AM-8PM
thursday4AM-8PM
friday4AM-8PM
saturday4AM-8PM
sunday4AM-8PM

Location

Other Donut Shops Nearby

Union Square Donuts logo

Union Square Donuts

4.2

457 Grand Union Blvd, Somerville, Massachusetts

Union Square Donuts at Assembly Row is praised for its fresh and unique donut flavors, with a friendly service experience highlighted by multiple reviewers. The variety of offerings includes specialty coffee options that complement the pastry selection. Although some visitors consider the pricing on the higher side, overall satisfaction seems prevalent among those who have experienced their products. The shop caters to various dining preferences including dine-in and takeout services in a casual setting.

Dunkin' logo

Dunkin'

3.8

282 Somerville Ave, Somerville, Massachusetts

The establishment offers a variety of services including dine-in and takeout options with an emphasis on breakfast and coffee, making it popular for solo diners and those working remotely. Reviews highlight friendly service and quality donuts as strengths but criticize cleanliness and order accuracy issues. Parking availability is not mentioned in the reviews.

Dunkin' logo

Dunkin'

3.8

11 Austin St, Charlestown, Massachusetts

The business offers a variety of dining options and amenities but faces criticism for poor service quality. While it provides multiple service methods including dine-in and takeout, customers have reported rude staff and inefficient order processing. The establishment is family-friendly with good accessibility features.

Union Square Donuts logo

Union Square Donuts

4.5

20 Bow St, Somerville, Massachusetts

Union Square Donuts is praised for its exceptional donut flavors and outstanding customer service, including take-and-bake options that are highly recommended. The shop offers a cozy atmosphere with family-friendly vibes, and it stands out for its efficient communication and unique wedding dessert offerings. Some reviews highlight the presence of vegan and gluten-free options, enhancing their appeal.

Dunkin' logo

Dunkin'

4.0

1001 Cambridge St Shell, Cambridge, Massachusetts

The Dunkin' on Cambridge Street has received mixed reviews, with several customers highlighting poor customer service and issues with order accuracy. Some visitors have reported rude behavior from staff, while others praise the quick service and clean environment. The location offers coffee and breakfast items but lacks dine-in seating and outdoor areas.

Dunkin' logo

Dunkin'

3.6

Encore Casino, 1 Horizon Wy, Everett, Massachusetts

The business offers a mixed experience with some outstanding service and coffee but also encounters issues with order accuracy and communication. The staff is generally praised for friendliness and competence, yet there are reports of confusion and training needs among the workers. Customers enjoy the variety of food items available, especially breakfast options like donuts and croissants.

Dunkin' logo

Dunkin'

3.7

154 Highland Ave, Somerville, Massachusetts

Reviews indicate significant dissatisfaction with customer service and order accuracy at this Dunkin' Donuts location. Customers report rude behavior from staff and delays in receiving orders. However, the establishment is noted for providing a clean environment and offering coffee options.

Dunkin' logo

Dunkin'

3.5

222 Broadway, Cambridge, Massachusetts

Customers appreciate the fast and friendly service along with a clean environment at this location. Some highlight the quality of coffee and staff attentiveness but are concerned about inconsistent service and management issues. There have been reports of hygiene problems such as bugs in food items, indicating potential lapses in cleanliness.