Dunkin'
8509 University City Blvd, Charlotte, North Carolina
Summary
The establishment offers a variety of food and beverages, including coffee, with some excellent service experiences noted alongside significant customer service issues. While many find the environment clean and welcoming, there are notable inconsistencies in order accuracy and staff demeanor. The business provides multiple dining options but struggles with customization requests and employee responsiveness.
Pros
- excellent coffee selection
- fast service when efficient
- clean environment
- variety of food options
- multiple dining services
Cons
- incorrect order fulfillment
- inattentive staff
- slow service at times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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The business offers a variety of options including coffee and comfort food, with an accessible environment for all customers. While there are positives like good tea selection and seating arrangements conducive to working on laptops, the service quality has been inconsistent with frequent mentions of staff issues such as rudeness and inattentiveness. The reviews indicate a need for improved staff training and focus.
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The reviews present a mixed experience at this Dunkin' location, with praise for great coffee and staff but criticism for poor customer service and slow service times. Management issues are noted, including rudeness and operational inefficiencies. The business provides various convenient services such as delivery and drive-through options, yet dining in is unavailable.
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The establishment offers a variety of service options including drive-through and dine-in, known for its great coffee and desserts. However, customer experiences vary significantly, with reports of poor service and food safety concerns impacting satisfaction. The business provides multiple accessibility features and accepts various payment methods.
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The reviewed location has mixed feedback with some positive aspects such as quality drinks and friendly staff but notable issues around service delays and customer interaction problems. While the location offers a variety of service options including drive-through and dine-in, there are complaints about slow service and poor management practices. Accessibility features are present, yet they have not been highlighted by customers.
Dunkin'
10175 Weddington Rd Ext., Concord, North Carolina
The establishment offers a range of breakfast and quick bite options with convenient service methods including curbside pickup, delivery, and takeout. Reviews suggest variability in food quality and customer experience, particularly at the Great Wolf Lodge location where coffee and donuts were criticized for being subpar. Despite these concerns, some customers appreciate their vegetarian offerings and family-friendly atmosphere.
OMG DONUTS&BAKERY
10005 Weddington Rd Ext., Concord, North Carolina
OMG Donuts is celebrated for its exceptional dough quality and variety of flavors, making it a favorite among locals. The friendly staff and clean environment enhance the dining experience, with both dine-in and takeout options available. While pricing is competitive, parking space could be improved.
Krispy Kreme
8018 Concord Mills Boulevard, Concord, North Carolina
The bakery offers a variety of donuts and coffee, but customers have raised concerns about quality control and freshness of pastries. While the atmosphere is casual and family-friendly with good accessibility options, issues like inconsistent pastry sizes and lackluster service during late hours detract from the experience. Despite these drawbacks, some patrons appreciate the clean environment and diverse offerings.