Dunkin' logo

Dunkin'

(3.9)

2037 W Sugar Creek Rd, Charlotte, North Carolina

Dunkin' storefront

Summary

The establishment offers a variety of service options including drive-through and dine-in, known for its great coffee and desserts. However, customer experiences vary significantly, with reports of poor service and food safety concerns impacting satisfaction. The business provides multiple accessibility features and accepts various payment methods.

Pros

  • good coffee quality
  • variety in dessert options
  • wheelchair accessible facilities
  • multiple service formats available
  • casual atmosphere

Cons

  • slow drive-through service
  • poor customer service experiences
  • potential food safety issues

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-5PM
tuesday5AM-5PM
wednesday5AM-5PM
thursday5AM-5PM
friday5AM-5PM
saturday6AM-5PM
sunday6AM-5PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.3

5605 N Tryon St, Charlotte, North Carolina

The reviews present a mixed experience at this Dunkin' location, with praise for great coffee and staff but criticism for poor customer service and slow service times. Management issues are noted, including rudeness and operational inefficiencies. The business provides various convenient services such as delivery and drive-through options, yet dining in is unavailable.

Dunkin' logo

Dunkin'

3.8

8936 J M Keynes Dr, Charlotte, North Carolina

The business offers a variety of options including coffee and comfort food, with an accessible environment for all customers. While there are positives like good tea selection and seating arrangements conducive to working on laptops, the service quality has been inconsistent with frequent mentions of staff issues such as rudeness and inattentiveness. The reviews indicate a need for improved staff training and focus.

Dunkin' logo

Dunkin'

3.6

8509 University City Blvd, Charlotte, North Carolina

The establishment offers a variety of food and beverages, including coffee, with some excellent service experiences noted alongside significant customer service issues. While many find the environment clean and welcoming, there are notable inconsistencies in order accuracy and staff demeanor. The business provides multiple dining options but struggles with customization requests and employee responsiveness.

Dunkin' logo

Dunkin'

3.9

5029 Beatties Ford Rd, Charlotte, North Carolina

The establishment is praised for its efficient and friendly service, ensuring quick food preparation with consistently fresh offerings. The donuts are highlighted for their variety and quality, contributing to a positive customer experience. However, some customers have expressed dissatisfaction with high prices and incorrect orders. Despite these criticisms, the business offers a clean environment with excellent coffee and dessert options.

Dunkin' logo

Dunkin'

3.9

Prosperity Pointe, 3014 Driwood Ct, Charlotte, North Carolina

The business has mixed reviews with praise for its quick service and clean environment but faces criticism over staff interactions and inconsistent service quality. The manager's behavior is frequently noted as problematic, impacting customer experiences. Despite these issues, customers appreciate the friendly staff behind the counter and enjoy the tasty coffee and desserts.

Dunkin' logo

Dunkin'

4.0

9120 Harris Corners Pkwy, Charlotte, North Carolina

The business offers a mixed experience with strong highlights on coffee and customer service but has room for improvement in order accuracy and staff responsiveness. While some customers appreciate the friendly service and quality of food items like bagels and avocado toast, issues such as incorrect orders and unattended self-service kiosks detract from the overall experience.

Dunkin' logo

Dunkin'

3.6

231 N Graham St B, Charlotte, North Carolina

The Dunkin' on North Graham Street in Charlotte provides a solid experience for coffee enthusiasts with friendly service and good offerings. The environment is clean but limited in space. While the staff are generally welcoming, there have been instances of poor customer service. Overall, it's a great spot for quick visits during breakfast hours or when needing an afternoon pick-me-up.

Dunkin' logo

Dunkin'

3.8

1308 The Plaza, Charlotte, North Carolina

The Dunkin' location offers friendly and fast service, with both online ordering efficiency and helpful staff noted by customers. However, there are complaints about poor customer interactions at times. The environment is family-friendly and casual, with amenities like Wi-Fi available. Parking options include a free lot.