Dunkin' storefront

Summary

The reviews indicate a mixed experience with the service and quality of offerings at this establishment. While customers appreciate the great coffee and tea selection, many have encountered poor customer service and subpar food quality. Complaints highlight issues like employees ignoring patrons, unprofessional behavior by management, and over-sugared donuts. Despite these criticisms, some features such as a family-friendly atmosphere and accessible amenities are noted.

Pros

  • great coffee selection
  • tea variety appreciated
  • family-friendly environment
  • accessible seating options
  • free parking available

Cons

  • poor customer service
  • over-sugared donuts
  • unprofessional management

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday6AM-7PM
tuesday6AM-7PM
wednesday6AM-7PM
thursday6AM-7PM
friday6AM-7PM
saturday6AM-7PM
sunday6AM-7PM

Location

Other Donut Shops Nearby

Manolo's Bakery logo

Manolo's Bakery

4.1

4405 Central Ave, Charlotte, North Carolina

Manolo's Bakery offers a diverse range of high-quality Latin-inspired baked goods and coffee, noted for its friendly service and clean atmosphere. The bakery is praised for its authentic flavors and fresh ingredients, making it a favorite local spot. While the parking is free, some find it limited. Customers appreciate the variety in offerings and the knowledgeable staff.

Dunkin' logo

Dunkin'

3.2

501 Briar Creek Rd, Charlotte, North Carolina

The business receives mixed feedback with positive remarks on service and product offerings but also criticism for poor customer interactions and quality control issues. The welcoming environment and good coffee are highlighted, while some customers experience delays and incorrect orders. Parking is ample, and the establishment offers various services including dine-in, takeout, and drive-through options.

Dunkin' logo

Dunkin'

3.4

9005 E Independence Blvd, Matthews, North Carolina

The business offers a variety of food and beverages, including coffee and breakfast items, which are generally well-received for their taste and quick service despite occasional issues with order accuracy. Staff members are noted for being friendly and accommodating, although there are some complaints about long wait times and inconsistent product quality. The environment is family-friendly and wheelchair accessible.

Krispy Kreme logo

Krispy Kreme

4.2

119 N Sharon Amity Rd, Charlotte, North Carolina

The business offers a variety of freshly baked donuts with friendly service highlighted by many customers. While some had positive experiences, others noted issues such as sprinkles being added incorrectly and stale donuts. The establishment supports multiple service options like drive-through and dine-in, providing an accommodating environment for various customer needs.

Krispy Kreme logo

Krispy Kreme

4.4

9301 E Independence Blvd, Matthews, North Carolina

The Krispy Kreme location is praised for its excellent customer service and delicious donuts, particularly the maple and chocolate varieties with fillings. The drive-through experience is highlighted by friendly staff, while the in-store environment is clean and welcoming. However, there are concerns about high prices and limited parking options.

Dunkin' logo

Dunkin'

3.7

7001 Matthews-Mint Hill Rd A, Mint Hill, North Carolina

The business receives mixed reviews with some customers enjoying the welcoming atmosphere and friendly staff, while others criticize declining quality and poor service. Issues include inconsistent product quality and specific incidents of gross negligence at the drive-thru. However, the establishment is noted for its cleanliness and accommodating service during busy times.

Dunkin' logo

Dunkin'

3.8

1308 The Plaza, Charlotte, North Carolina

The Dunkin' location offers friendly and fast service, with both online ordering efficiency and helpful staff noted by customers. However, there are complaints about poor customer interactions at times. The environment is family-friendly and casual, with amenities like Wi-Fi available. Parking options include a free lot.

Dunkin' logo

Dunkin'

3.3

5605 N Tryon St, Charlotte, North Carolina

The reviews present a mixed experience at this Dunkin' location, with praise for great coffee and staff but criticism for poor customer service and slow service times. Management issues are noted, including rudeness and operational inefficiencies. The business provides various convenient services such as delivery and drive-through options, yet dining in is unavailable.