Dunkin' logo

Dunkin'

(3.7)

7001 Matthews-Mint Hill Rd A, Mint Hill, North Carolina

Dunkin' storefront

Summary

The business receives mixed reviews with some customers enjoying the welcoming atmosphere and friendly staff, while others criticize declining quality and poor service. Issues include inconsistent product quality and specific incidents of gross negligence at the drive-thru. However, the establishment is noted for its cleanliness and accommodating service during busy times.

Pros

  • welcoming atmosphere
  • friendly employees
  • quick service
  • clean environment
  • amazing cake decorator

Cons

  • inconsistent quality
  • drive-thru issues
  • high prices

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5:30AM-8PM
tuesday5:30AM-8PM
wednesday5:30AM-8PM
thursday5:30AM-8PM
friday5:30AM-8PM
saturday6AM-8PM
sunday6AM-8PM

Location

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Dunkin' logo

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Dunkin' logo

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The Dunkin' Donuts location under review consistently shows issues with service quality and product accuracy. Customers frequently report rude or disinterested staff and incorrect orders at the counter. Additionally, there are ongoing problems with inventory, particularly with the availability of donuts and coffee consistency. Despite these shortcomings, some positive aspects such as cleanliness and a variety of offerings have been noted.

Manolo's Bakery logo

Manolo's Bakery

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Manolo's Bakery offers a diverse range of high-quality Latin-inspired baked goods and coffee, noted for its friendly service and clean atmosphere. The bakery is praised for its authentic flavors and fresh ingredients, making it a favorite local spot. While the parking is free, some find it limited. Customers appreciate the variety in offerings and the knowledgeable staff.

Dunkin' logo

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3.1

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The restaurant offers a casual and family-friendly atmosphere with good options for breakfast and coffee. However, the service is often criticized for being slow and unprofessional, with some employees displaying rude behavior. The physical environment and order handling are also noted as areas needing improvement.

Dunkin' logo

Dunkin'

2.8

9396 Sullivan Vale Ln Suite E, Charlotte, North Carolina

The reviewed location has mixed feedback with some positive aspects such as quality drinks and friendly staff but notable issues around service delays and customer interaction problems. While the location offers a variety of service options including drive-through and dine-in, there are complaints about slow service and poor management practices. Accessibility features are present, yet they have not been highlighted by customers.