Dunkin' logo

Dunkin'

(3.1)

3114 Fincher Farm Rd #100, Matthews, North Carolina

Dunkin' storefront

Summary

The restaurant offers a casual and family-friendly atmosphere with good options for breakfast and coffee. However, the service is often criticized for being slow and unprofessional, with some employees displaying rude behavior. The physical environment and order handling are also noted as areas needing improvement.

Pros

  • casual atmosphere
  • family-friendly setting
  • good breakfast options
  • quality donuts
  • coffee available

Cons

  • unprofessional staff
  • slow service
  • poor order handling
  • limited parking space
  • unclean bathrooms

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Outdoor Seating
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-8:30PM
tuesday5AM-8:30PM
wednesday5AM-8:30PM
thursday5AM-8:30PM
friday5AM-8:30PM
saturday6AM-8:30PM
sunday6AM-8:30PM

Location

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Dunkin' logo

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The Dunkin' Donuts location under review consistently shows issues with service quality and product accuracy. Customers frequently report rude or disinterested staff and incorrect orders at the counter. Additionally, there are ongoing problems with inventory, particularly with the availability of donuts and coffee consistency. Despite these shortcomings, some positive aspects such as cleanliness and a variety of offerings have been noted.

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The business receives mixed reviews regarding service and product quality. While some customers praise the friendly staff and good donut flavors, others criticize the cleanliness and freshness of food. The location has a range of services including dine-in, takeout, and delivery, with several accessibility features.

Dunkin' logo

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3.5

6405 Old Monroe Rd, Indian Trail, North Carolina

The reviewed Dunkin' location suffers from significant management and service issues leading to repeated negative customer experiences. Common complaints include neglectful staff behavior, long wait times, incorrect orders, and lack of product availability. Despite these challenges, the business offers several conveniences like free parking and a variety of service options including drive-through and takeout.

Sugar Donuts logo

Sugar Donuts

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Sugar Donuts is celebrated for its delicious and visually appealing donuts, with particular praise for the maple bacon and apple fritters. The staff is noted for being friendly and efficient, creating a pleasant dining experience. While customers enjoy a variety of flavors including vegan options, some have pointed out high prices as a downside. The establishment offers both dine-in seating and takeaway services.

Dunkin' logo

Dunkin'

2.8

6312 Weddington Rd, Wesley Chapel, North Carolina

The business offers a variety of services including dine-in and takeout options, with good accessibility features. While some customers appreciate the coffee and service at times, there are frequent complaints about inconsistent service quality and order accuracy issues. The environment is generally clean and family-friendly.