Dunkin' storefront

Summary

The business offers a variety of services and amenities, including dining options that range from breakfast to dessert. However, recent customer feedback highlights concerns about order accuracy and customer service. While there are positive aspects such as fast service and clean environment, issues like cross-contamination in orders and rude staff behavior have been reported. Additional concerns include unclear pricing for customizations and incorrect item preparation.

Pros

  • fast friendly service
  • clean environment
  • variety of dining options
  • good coffee selection

Cons

  • order accuracy issues
  • rude customer interactions
  • unclear pricing policy

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday6AM-7PM

Location

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The establishment is praised for its fast and friendly service, clean environment, and delicious beverages like coffee and tea. However, there are recurring issues with order accuracy, causing frustration among customers. Additionally, some staff members have been noted to be rude, and restroom access can be problematic.

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The Dunkin' location offers friendly and fast service, with both online ordering efficiency and helpful staff noted by customers. However, there are complaints about poor customer interactions at times. The environment is family-friendly and casual, with amenities like Wi-Fi available. Parking options include a free lot.

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The Dunkin' on North Graham Street in Charlotte provides a solid experience for coffee enthusiasts with friendly service and good offerings. The environment is clean but limited in space. While the staff are generally welcoming, there have been instances of poor customer service. Overall, it's a great spot for quick visits during breakfast hours or when needing an afternoon pick-me-up.

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The business receives mixed feedback with positive remarks on service and product offerings but also criticism for poor customer interactions and quality control issues. The welcoming environment and good coffee are highlighted, while some customers experience delays and incorrect orders. Parking is ample, and the establishment offers various services including dine-in, takeout, and drive-through options.

Dunkin' logo

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1601 W Morehead St, Charlotte, North Carolina

The Dunkin' Donuts location has received mixed reviews regarding service and cleanliness. Customers frequently criticize the rude and unprofessional behavior of staff members, particularly at the drive-through and in-store, leading to poor overall customer experiences. Despite the negative feedback on service, some customers appreciate the quality of the food items, such as donuts and coffee. However, issues with order accuracy persist across multiple visits.

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Your Mom's Donuts- Park Road

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4205 Park Rd, Charlotte, North Carolina

The donut shop offers a variety of flavors with fresh and soft dough, but the presentation can be inconsistent. The cinnamon sugar with cream cheese frosting is particularly praised, while some other flavors receive mixed reviews. The service can vary, with instances of both friendly and rude interactions noted. Although prices are on the higher side due to larger portions, many customers find them worth it. Despite the potential for parking issues, several accessibility features enhance customer convenience.