Dunkin' storefront

Summary

The Dunkin' Donuts location has received mixed reviews regarding service and cleanliness. Customers frequently criticize the rude and unprofessional behavior of staff members, particularly at the drive-through and in-store, leading to poor overall customer experiences. Despite the negative feedback on service, some customers appreciate the quality of the food items, such as donuts and coffee. However, issues with order accuracy persist across multiple visits.

Pros

  • quality donuts
  • good coffee flavor
  • clean store environment
  • fast drive-through
  • free parking available

Cons

  • rude staff behavior
  • incorrect orders frequently
  • poor communication with customers

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday6AM-7PM
sunday6AM-7PM

Location

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The restaurant offers a range of breakfast and coffee options with fast service but has received mixed feedback regarding food quality and customer service. Some customers have expressed dissatisfaction with the taste and preparation of their orders, while others praised the friendly staff and environment. There are also comments about inconsistent order accuracy.

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The Dunkin' on North Graham Street in Charlotte provides a solid experience for coffee enthusiasts with friendly service and good offerings. The environment is clean but limited in space. While the staff are generally welcoming, there have been instances of poor customer service. Overall, it's a great spot for quick visits during breakfast hours or when needing an afternoon pick-me-up.

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The establishment is praised for its fast and friendly service, clean environment, and delicious beverages like coffee and tea. However, there are recurring issues with order accuracy, causing frustration among customers. Additionally, some staff members have been noted to be rude, and restroom access can be problematic.

Dunkin' logo

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3.8

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The business offers a variety of services and amenities, including dining options that range from breakfast to dessert. However, recent customer feedback highlights concerns about order accuracy and customer service. While there are positive aspects such as fast service and clean environment, issues like cross-contamination in orders and rude staff behavior have been reported. Additional concerns include unclear pricing for customizations and incorrect item preparation.

Dunkin' logo

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The Dunkin' location offers friendly and fast service, with both online ordering efficiency and helpful staff noted by customers. However, there are complaints about poor customer interactions at times. The environment is family-friendly and casual, with amenities like Wi-Fi available. Parking options include a free lot.

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Your Mom's Donuts- Park Road

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4205 Park Rd, Charlotte, North Carolina

The donut shop offers a variety of flavors with fresh and soft dough, but the presentation can be inconsistent. The cinnamon sugar with cream cheese frosting is particularly praised, while some other flavors receive mixed reviews. The service can vary, with instances of both friendly and rude interactions noted. Although prices are on the higher side due to larger portions, many customers find them worth it. Despite the potential for parking issues, several accessibility features enhance customer convenience.