Dunkin' storefront

Summary

The restaurant offers a range of breakfast and coffee options with fast service but has received mixed feedback regarding food quality and customer service. Some customers have expressed dissatisfaction with the taste and preparation of their orders, while others praised the friendly staff and environment. There are also comments about inconsistent order accuracy.

Pros

  • fast service
  • friendly staff
  • clean environment
  • good coffee
  • quick pick up

Cons

  • burnt bagels
  • incorrect orders
  • poor customer interaction
  • melted frozen coffee

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.6

1601 W Morehead St, Charlotte, North Carolina

The Dunkin' Donuts location has received mixed reviews regarding service and cleanliness. Customers frequently criticize the rude and unprofessional behavior of staff members, particularly at the drive-through and in-store, leading to poor overall customer experiences. Despite the negative feedback on service, some customers appreciate the quality of the food items, such as donuts and coffee. However, issues with order accuracy persist across multiple visits.

Krispy Kreme logo

Krispy Kreme

4.1

2116 Hawkins St Ste 102, Charlotte, North Carolina

The donut shop offers a variety of delicious sugary snacks and desserts, with good service options like takeout and dine-in. However, customers have reported issues such as incorrect orders and poor staff attitudes. The environment is clean and family-friendly, but some customers experienced problems with order accuracy and customer service.

The Salty logo

The Salty

4.2

1515 S Tryon St #105, Charlotte, North Carolina

The bakery offers a diverse range of unique and high-quality donuts with options for vegan and gluten-free customers. Reviews praise the delicious flavors, filling nature of the pastries, and complementary coffee offerings. While the service is friendly and fast, some patrons find the prices steep. The establishment provides various dining and order options, including dine-in and takeout.

Dunkin' logo

Dunkin'

4.1

1831 South Blvd, Charlotte, North Carolina

The establishment is praised for its fast and friendly service, clean environment, and delicious beverages like coffee and tea. However, there are recurring issues with order accuracy, causing frustration among customers. Additionally, some staff members have been noted to be rude, and restroom access can be problematic.

Dunkin' logo

Dunkin'

3.6

231 N Graham St B, Charlotte, North Carolina

The Dunkin' on North Graham Street in Charlotte provides a solid experience for coffee enthusiasts with friendly service and good offerings. The environment is clean but limited in space. While the staff are generally welcoming, there have been instances of poor customer service. Overall, it's a great spot for quick visits during breakfast hours or when needing an afternoon pick-me-up.

Dunkin' logo

Dunkin'

2.0

5501 Josh Birmingham Pkwy, Charlotte, North Carolina

The business offers a casual dining experience with options for breakfast and coffee, but customer service issues are prevalent. Multiple reviewers described negative interactions with staff and poor order handling. The quality of the food was also criticized in several reviews.

Dunkin' logo

Dunkin'

3.8

701 S Kings Dr, Charlotte, North Carolina

The business offers a variety of services and amenities, including dining options that range from breakfast to dessert. However, recent customer feedback highlights concerns about order accuracy and customer service. While there are positive aspects such as fast service and clean environment, issues like cross-contamination in orders and rude staff behavior have been reported. Additional concerns include unclear pricing for customizations and incorrect item preparation.

Dunkin' logo

Dunkin'

2.9

5615 S Tryon St, Charlotte, North Carolina

The establishment receives mixed feedback regarding its service and product quality. While some customers appreciate the coffee and tea selection, others are frustrated with long wait times and insufficient staff attention for in-store patrons compared to drive-thru customers. Concerns about portion sizes at a competitor's location have also been mentioned by one reviewer.