Dunkin' logo

Dunkin'

(2.0)

5501 Josh Birmingham Pkwy, Charlotte, North Carolina

Dunkin' storefront

Summary

The business offers a casual dining experience with options for breakfast and coffee, but customer service issues are prevalent. Multiple reviewers described negative interactions with staff and poor order handling. The quality of the food was also criticized in several reviews.

Pros

  • casual atmosphere
  • family-friendly environment
  • good for kids
  • offers quick bites
  • wheelchair accessible

Cons

  • rude staff interactions
  • long wait times
  • poor food quality

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Parking
Wheelchair Accessible

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

Other Donut Shops Nearby

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3.0

2901 Wilkinson Blvd, Charlotte, North Carolina

The restaurant offers a range of breakfast and coffee options with fast service but has received mixed feedback regarding food quality and customer service. Some customers have expressed dissatisfaction with the taste and preparation of their orders, while others praised the friendly staff and environment. There are also comments about inconsistent order accuracy.

Dunkin' logo

Dunkin'

2.9

5615 S Tryon St, Charlotte, North Carolina

The establishment receives mixed feedback regarding its service and product quality. While some customers appreciate the coffee and tea selection, others are frustrated with long wait times and insufficient staff attention for in-store patrons compared to drive-thru customers. Concerns about portion sizes at a competitor's location have also been mentioned by one reviewer.

Dunkin' logo

Dunkin'

3.6

1601 W Morehead St, Charlotte, North Carolina

The Dunkin' Donuts location has received mixed reviews regarding service and cleanliness. Customers frequently criticize the rude and unprofessional behavior of staff members, particularly at the drive-through and in-store, leading to poor overall customer experiences. Despite the negative feedback on service, some customers appreciate the quality of the food items, such as donuts and coffee. However, issues with order accuracy persist across multiple visits.

Krispy Kreme logo

Krispy Kreme

4.1

2116 Hawkins St Ste 102, Charlotte, North Carolina

The donut shop offers a variety of delicious sugary snacks and desserts, with good service options like takeout and dine-in. However, customers have reported issues such as incorrect orders and poor staff attitudes. The environment is clean and family-friendly, but some customers experienced problems with order accuracy and customer service.

Dunkin' logo

Dunkin'

4.1

1831 South Blvd, Charlotte, North Carolina

The establishment is praised for its fast and friendly service, clean environment, and delicious beverages like coffee and tea. However, there are recurring issues with order accuracy, causing frustration among customers. Additionally, some staff members have been noted to be rude, and restroom access can be problematic.

The Salty logo

The Salty

4.2

1515 S Tryon St #105, Charlotte, North Carolina

The bakery offers a diverse range of unique and high-quality donuts with options for vegan and gluten-free customers. Reviews praise the delicious flavors, filling nature of the pastries, and complementary coffee offerings. While the service is friendly and fast, some patrons find the prices steep. The establishment provides various dining and order options, including dine-in and takeout.

Yummm Donuts logo

Yummm Donuts

5.0

624 Tyvola Rd #104, Charlotte, North Carolina

Customers praise the donuts for their exceptional taste and quality, particularly noting the delicious fillings and perfect texture. The service is highlighted as friendly and helpful, contributing to a positive experience. The environment is clean and inviting with bright decor. However, some mention high prices as a downside.

Dunkin' logo

Dunkin'

3.4

6751 Wilkinson Blvd Store #39, Belmont, North Carolina

The business offers a variety of service options and is popular for breakfast and solo dining. While the coffee has been criticized for its taste, some customers have noted improvements in service recently. The environment can be crowded, and there have been complaints about rude staff behavior. On the positive side, friendly service and clean facilities are appreciated by many.