Dunkin' logo

Dunkin'

(1.9)

133 W 87th St, Chicago, Illinois

Dunkin' storefront

Summary

The location received mixed reviews focusing on poor customer service and operational issues. Customers criticized the staff for being rude, unaccommodating, and inefficient, with several incidents highlighting a lack of basic courtesy, such as refusing bags for carry-out orders. The quality of food items like sandwiches and coffee was also negatively mentioned, with complaints about cold meals and incorrect orders. Despite these drawbacks, some customers appreciated aspects like the drive-thru convenience.

Pros

  • Convenient drive-thru
  • Quick service available
  • Coffee variety offered

Cons

  • Rude staff attitudes
  • Incorrect food orders
  • Cold coffee complaints

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Drive-thru
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

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The business provides a variety of services including coffee and comfort food, with an emphasis on breakfast and dessert options. Customers generally appreciate the coffee quality and service speed but have noted some inconsistencies in order accuracy and hidden costs for customizations. Accessibility features are well-implemented, making it a convenient choice for those with mobility concerns.

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4.2

7450 S Martin Luther King Dr, Chicago, Illinois

The business receives praise for its professionalism and excellent customer service, especially during large orders. The cleanliness of the facilities is noted positively, along with a variety of popular offerings such as coffee, breakfast, and vegetarian options. However, there are occasional issues with beverage preparation accuracy and slow service.

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Poppin Dough

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Poppin Doughnuts offers a delightful selection of fresh and delicious doughnuts that have won over many customers, including the picky ones. The business is family-owned and celebrated for its friendly service, handmade treats, and kid-friendly environment. Notably, their cheese caramel popcorn and shaved ice are also popular items. While praised for quality and customer engagement, some areas like parking and pricing could be improved.

Dunkin' logo

Dunkin'

3.5

1465 W 95th St, Chicago, Illinois

The establishment offers good breakfast and coffee but has service issues. Customers report poor customer interactions, especially regarding simple requests like water or iced drinks. There are also complaints about the quality of certain items such as donuts being stale and cold brew being poorly prepared. Despite these problems, some find the food, like breakfast sandwiches, to be enjoyable.

Dunkin' logo

Dunkin'

3.4

1749 W 87th St, Chicago, Illinois

The business provides a mixed experience with some customers appreciating the friendly service and good coffee, while others express dissatisfaction due to dilute drinks and poor customer attitudes. The environment appears clean but parking can be challenging. Notably, there's variability in order accuracy and staff consistency.

Dunkin' logo

Dunkin'

3.7

350 E 103rd St, Chicago, Illinois

The establishment offers a friendly and welcoming service with courteous staff like Maria who enhances the customer experience through her professionalism and warm demeanor. It provides diverse food options from breakfast to dessert, ensuring fresh servings. However, there are inconsistencies in fulfilling specific order requests, and some food items receive negative feedback regarding texture and taste. The business supports various payment methods and offers convenient service styles including delivery and drive-through.