Poppin Dough logo

Poppin Dough

(4.7)

1235 W 95th St, Chicago, Illinois

Poppin Dough storefront

Summary

Poppin Doughnuts offers a delightful selection of fresh and delicious doughnuts that have won over many customers, including the picky ones. The business is family-owned and celebrated for its friendly service, handmade treats, and kid-friendly environment. Notably, their cheese caramel popcorn and shaved ice are also popular items. While praised for quality and customer engagement, some areas like parking and pricing could be improved.

Pros

  • fresh doughnuts
  • family owned business
  • handmade treats
  • friendly service
  • kid friendly

Cons

  • limited parking
  • high prices

Features

Coffee Available
Delivery
Takeout
Wheelchair Accessible
Family Owned

Hours

mondayClosed
tuesday6AM-6PM
wednesday6AM-6PM
thursday6AM-6PM
friday6AM-6PM
saturday8AM-5PM
sundayClosed

Location

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1.9

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The location received mixed reviews focusing on poor customer service and operational issues. Customers criticized the staff for being rude, unaccommodating, and inefficient, with several incidents highlighting a lack of basic courtesy, such as refusing bags for carry-out orders. The quality of food items like sandwiches and coffee was also negatively mentioned, with complaints about cold meals and incorrect orders. Despite these drawbacks, some customers appreciated aspects like the drive-thru convenience.

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3.9

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The reviews indicate significant dissatisfaction with the customer service and management at this location. Customers have reported rude interactions with staff and managers, leading to a negative experience. While there are some positive notes about offerings such as coffee and various dining options, these do not seem to outweigh the negative experiences described by several reviewers. The establishment offers a range of services including dine-in, takeout, and delivery.

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3.0

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The business offers a variety of services including drive-through and takeout, with a focus on breakfast items like coffee and donuts. Customers appreciate the proximity to home and highway, as well as the service for kids. However, there are recurring complaints about rude staff and order accuracy issues.

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The establishment offers a friendly and welcoming service with courteous staff like Maria who enhances the customer experience through her professionalism and warm demeanor. It provides diverse food options from breakfast to dessert, ensuring fresh servings. However, there are inconsistencies in fulfilling specific order requests, and some food items receive negative feedback regarding texture and taste. The business supports various payment methods and offers convenient service styles including delivery and drive-through.