Summary
The establishment is praised for its friendly and efficient customer service, particularly highlighted by employees Amber and another staff member. Customers appreciate the convenience of app orders and diverse menu options including breakfast items, coffee, and vegetarian offerings. The atmosphere is casual with amenities like Wi-Fi and accessible facilities. Despite positive feedback on service and food variety, some areas for improvement include inconsistent experiences at certain locations.
Pros
- friendly staff
- efficient app ordering
- diverse menu options
- convenient accessibility
- casual atmosphere
Cons
- inconsistent service experience
- no dine-in option
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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800 N Kedzie Ave Unit #223, Chicago, Illinois
The establishment offers a variety of breakfast options and is praised for its friendly service and quality coffee. However, some customers are disappointed with the inconsistent food quality, particularly in terms of portion size and preparation. High prices also seem to be a concern for several patrons.
Dunkin'
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The reviews indicate a mixed experience with the service and product quality at this Dunkin location. Customers appreciate the consistent order accuracy for some, but others report frequent issues like incorrect orders and poor customer interactions. There are concerns about cleanliness due to incidents involving coffee contamination.
Roeser's Bakery
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Roeser's Bakery offers a wide selection of pastries and desserts that are highly praised for their taste and quality. Customers appreciate the reasonable prices and friendly service. However, some products like cakes may not meet expectations due to issues with preparation or presentation.
Dunkin'
1651 N Western Ave, Chicago, Illinois
The reviews highlight a mixed experience with customer service and food quality at the location. Positive experiences include friendly staff going above and beyond during inconvenient situations, while negative feedback focuses on repeated order mistakes, burnt food, rude employees, and issues with drive-thru service. These factors have led to disappointment and deterrence from returning.
Dunkin'
2111 W Division St, Chicago, Illinois
The business offers a mixed experience with fast and friendly service being praised. However, there are significant complaints regarding food quality, particularly the coffee and breakfast items. While the staff is noted for their familiarity and welcoming attitude, issues like long wait times and subpar food preparation have been highlighted by customers.
Dunkin'
3347 W North Ave, Chicago, Illinois
The location offers great coffee and desserts but suffers from poor customer service, rude staff behavior, and inadequate handling of special orders. While it provides various dining options including takeout and dine-in services, the negative experiences with staff significantly impact its reputation.
Stan's Donuts & Coffee
1560 N Damen Ave, Chicago, Illinois
Stan's Donuts is well-regarded for its fresh and delicious donuts, friendly service, and clean environment. Customers appreciate the variety of offerings including rotating flavors and other baked goods. However, there are some concerns about stock availability towards closing time and minor issues with packaging quality.
Liberation Kitchen
2054 W Grand Ave, Chicago, Illinois
The restaurant offers a delightful dining experience with an emphasis on vegan and vegetarian options, including excellent donuts and comfort food like bacon mac & cheese made from seitan. The service is fast and friendly, creating a cozy and trendy atmosphere suitable for solo diners, families, and tourists. While the food receives high praise, some patrons feel the prices are steep, and parking can be challenging.