Dunkin'
1651 N Western Ave, Chicago, Illinois
Phone: +1 773-697-8582
Website: locations.dunkindonuts.com
Summary
The reviews highlight a mixed experience with customer service and food quality at the location. Positive experiences include friendly staff going above and beyond during inconvenient situations, while negative feedback focuses on repeated order mistakes, burnt food, rude employees, and issues with drive-thru service. These factors have led to disappointment and deterrence from returning.
Pros
- Friendly customer service
- Extra effort for customers
- Variety of breakfast items
Cons
- Rude employee interactions
- Repeated order mistakes
- Burnt food quality
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Stan's Donuts & Coffee
1560 N Damen Ave, Chicago, Illinois
Stan's Donuts is well-regarded for its fresh and delicious donuts, friendly service, and clean environment. Customers appreciate the variety of offerings including rotating flavors and other baked goods. However, there are some concerns about stock availability towards closing time and minor issues with packaging quality.
Dunkin'
2111 W Division St, Chicago, Illinois
The business offers a mixed experience with fast and friendly service being praised. However, there are significant complaints regarding food quality, particularly the coffee and breakfast items. While the staff is noted for their familiarity and welcoming attitude, issues like long wait times and subpar food preparation have been highlighted by customers.
Dunkin'
2247 N Milwaukee Ave, Chicago, Illinois
The business has mixed reviews regarding service and cleanliness. Customers appreciate the great coffee and donuts but criticize unprofessional staff behavior and slow service times. Some reviews indicate a need for improvement in order accuracy and readiness.
Dunkin'
2801 W Division St, Chicago, Illinois
The establishment is praised for its friendly and efficient customer service, particularly highlighted by employees Amber and another staff member. Customers appreciate the convenience of app orders and diverse menu options including breakfast items, coffee, and vegetarian offerings. The atmosphere is casual with amenities like Wi-Fi and accessible facilities. Despite positive feedback on service and food variety, some areas for improvement include inconsistent experiences at certain locations.
Dunkin'
Gas Station, 1768 W Armitage Ave, Chicago, Illinois
The business offers quick and friendly service with a clean environment, making it popular for breakfast and solo dining. Customers appreciate the excellent coffee quality but note occasional long wait times during busy periods. The location is convenient with ample parking and accessible facilities.
Dunkin'
2565 W Fullerton Ave, Chicago, Illinois
The bakery offers great coffee and a casual atmosphere, making it popular for breakfast and solo dining. However, some customers have reported negative experiences regarding food freshness and customer service. While there are vegetarian options available, the establishment lacks vegan and gluten-free choices.
Dunkin'
823 N Western Ave, Chicago, Illinois
The reviews indicate a mixed experience with the service and product quality at this Dunkin location. Customers appreciate the consistent order accuracy for some, but others report frequent issues like incorrect orders and poor customer interactions. There are concerns about cleanliness due to incidents involving coffee contamination.
Roeser's Bakery
3216 W North Ave, Chicago, Illinois
Roeser's Bakery offers a wide selection of pastries and desserts that are highly praised for their taste and quality. Customers appreciate the reasonable prices and friendly service. However, some products like cakes may not meet expectations due to issues with preparation or presentation.