Dunkin' logo

Dunkin'

(3.9)

1651 W Roosevelt Rd, Chicago, Illinois

Dunkin' storefront

Summary

The business has been praised for its excellent coffee and cleanliness, while also noted for good customer service from some staff members. However, there are complaints about rude behavior and high prices for small items like water. Issues with consistency in staffing quality have affected customer satisfaction. The establishment offers a variety of services including dine-in, takeout, delivery, and curbside pickup.

Pros

  • excellent coffee
  • clean environment
  • good customer service
  • varied offerings
  • free parking

Cons

  • rude staff behavior
  • high prices for water

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4:30AM-6PM
tuesday4:30AM-8PM
wednesday4:30AM-8PM
thursday4:30AM-8PM
friday4:30AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

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3.7

1713 W Polk St, Chicago, Illinois

The reviewed location faces significant challenges with service and inventory management. Customers have reported unfriendly staff, long wait times for orders, and a lack of essential supplies like coffee lids and specific drink ingredients such as oat milk. Despite offering some popular breakfast items and being a family-friendly environment, the experience is often marred by poor customer interactions and operational inefficiencies.

Dunkin' logo

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3.7

1659 W 18th St, Chicago, Illinois

The business provides fast and friendly service with a clean environment, offering great coffee and dessert options. However, customers have noted inconsistent drink quality and occasional poor customer service interactions. Limited parking and high prices are also concerns. The establishment is accessible for wheelchair users.

Mochinut logo

Mochinut

4.4

1139 W Taylor St, Chicago, Illinois

Customers enjoy the unique and tasty offerings like mochi doughnuts and Korean corn dogs, especially noting their flavors such as pistachio. The service is described as friendly and attentive, although there are instances of inconsistency in discounts and slower service during busy times. Parking options include free and paid street parking, but overall accessibility for students seeking discounts might be improved.

Raise the Cup logo

Raise the Cup

4.0

1801 W Jackson Blvd, Chicago, Illinois

Raise the Cup offers a pleasant experience with excellent coffee and friendly service within the Fifth Third Arena. It provides a casual atmosphere suitable for breakfast and brunch. The location is convenient for arena-goers but requires security clearance. The establishment features family-friendly environments, good accessibility options, and diverse food offerings including vegan and vegetarian choices.

Dunkin' logo

Dunkin'

4.1

2401 W Ogden Ave, Chicago, Illinois

The establishment is noted for its fast and friendly service with a clean environment. However, customers have raised concerns about inconsistent coffee quality and food safety issues like moldy bread. There are also complaints regarding long wait times and incorrect orders. The business offers a range of dining options including breakfast and comfort food, but some aspects such as parking and high prices need improvement.

Dunkin' logo

Dunkin'

4.2

1519 W Madison St, Chicago, Illinois

The business offers a consistent quality of coffee and desserts but has received mixed feedback on customer service. While some patrons appreciate the friendly and patient staff, others have experienced issues with order accuracy and employee attitudes. The environment is generally accessible and family-friendly, although there are concerns about certain employees' professionalism.

Dunkin' logo

Dunkin'

3.6

1316 W Cermak Rd, Chicago, Illinois

The establishment is praised for its clean environment and efficient service at the drive-thru, although there are some complaints about quality checks on orders. Coffee enthusiasts appreciate the consistently good quality of coffee, with a signature latte being a highlight. However, past ownership changes have led to longer wait times and inconsistent food quality. The customer service remains commendable, particularly in addressing order issues.

Dunkin' logo

Dunkin'

2.7

University of Illinois Chicago, Circle Center, 750 S Halsted St, Chicago, Illinois

The establishment offers a variety of service options and has some positive attributes such as fast service and cleanliness. However, the quality of food and beverages is frequently criticized in reviews. Several customers reported issues with staff attitude and competence, affecting their dining experience negatively.