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Dunkin'
1316 W Cermak Rd, Chicago, Illinois
Phone: +1 312-243-7833
Website: locations.dunkindonuts.com
Summary
The establishment is praised for its clean environment and efficient service at the drive-thru, although there are some complaints about quality checks on orders. Coffee enthusiasts appreciate the consistently good quality of coffee, with a signature latte being a highlight. However, past ownership changes have led to longer wait times and inconsistent food quality. The customer service remains commendable, particularly in addressing order issues.
Pros
- clean environment
- efficient drive-thru
- good customer service
- great coffee
Cons
- quality check issues
- long wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
1659 W 18th St, Chicago, Illinois
The business provides fast and friendly service with a clean environment, offering great coffee and dessert options. However, customers have noted inconsistent drink quality and occasional poor customer service interactions. Limited parking and high prices are also concerns. The establishment is accessible for wheelchair users.
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Dunkin'
2477 S Archer Ave, Chicago, Illinois
The establishment offers great coffee and desserts but faces criticism for poor cleanliness and customer service issues. Staff behavior is described as disrespectful, and tables are often left dirty. Despite these negatives, some customers appreciate the friendly service and good food quality when not impacted by service delays.
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Dunkin'
1651 W Roosevelt Rd, Chicago, Illinois
The business has been praised for its excellent coffee and cleanliness, while also noted for good customer service from some staff members. However, there are complaints about rude behavior and high prices for small items like water. Issues with consistency in staffing quality have affected customer satisfaction. The establishment offers a variety of services including dine-in, takeout, delivery, and curbside pickup.
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Mochinut
1139 W Taylor St, Chicago, Illinois
Customers enjoy the unique and tasty offerings like mochi doughnuts and Korean corn dogs, especially noting their flavors such as pistachio. The service is described as friendly and attentive, although there are instances of inconsistency in discounts and slower service during busy times. Parking options include free and paid street parking, but overall accessibility for students seeking discounts might be improved.
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Dunkin'
3121 S Halsted St, Chicago, Illinois
The business offers a variety of dining options and service methods, including drive-through, takeout, and dine-in, with an emphasis on breakfast. While some customers appreciate the clean environment and friendly staff, there are significant complaints about rude customer service and inconsistent food quality. High prices and parking issues also detract from the overall experience.
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Dunkin'
3256 S Ashland Ave, Chicago, Illinois
The establishment offers a variety of service options and is known for its great coffee and comfort food, catering to breakfast and solo dining preferences. However, customers have reported significant issues with in-store service, including long wait times, unprofessional behavior from staff, and problems with drive-thru service. Additionally, the facility's exterior speaker system has been malfunctioning for over a year without resolution.
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Dunkin'
1713 W Polk St, Chicago, Illinois
The reviewed location faces significant challenges with service and inventory management. Customers have reported unfriendly staff, long wait times for orders, and a lack of essential supplies like coffee lids and specific drink ingredients such as oat milk. Despite offering some popular breakfast items and being a family-friendly environment, the experience is often marred by poor customer interactions and operational inefficiencies.
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Dunkin'
2448 W 24th St, Chicago, Illinois
The establishment offers a range of services including drive-through, delivery, and dine-in options, making it versatile for various customer needs. While the service has been criticized for inconsistencies in order fulfillment and poor staff behavior, especially during certain shifts, it is noted for its casual atmosphere and family-friendly environment. Accessibility features such as wheelchair-accessible facilities are available, enhancing convenience for all patrons.