Dunkin' logo

Dunkin'

(3.7)

8753 S Stony Island Ave, Chicago, Illinois

Dunkin' storefront

Summary

The establishment offers good coffee and dessert but has received complaints about poor customer service at night, incorrect orders, and refusal to accommodate simple requests. Despite having various services like delivery and drive-thru, some customers faced issues with refunds and order accuracy. The business provides accessibility features and operates a variety of options for meals throughout the day.

Pros

  • good coffee
  • great desserts
  • varied meal options
  • accessible facilities
  • offers takeout

Cons

  • poor night service
  • incorrect orders
  • refusal to accommodate requests

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Open 24/7
Early Morning Hours

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

2.4

2121 E 95th St, Chicago, Illinois

The establishment offers a mixed customer experience with some praising the friendly service and cleanliness while others criticize rude behavior at the drive-thru. Customers appreciate the quality of food and beverage items like donuts and chai lattes when served properly, yet there are complaints about inconsistent customer service interactions, particularly during drive-thru visits. The store provides multiple service options including dine-in and takeout, which caters to various dining preferences.

Dat Donut logo

Dat Donut

4.5

8251 S Cottage Grove Ave, Chicago, Illinois

Dat Donut is popular for its variety of fresh and flavorful donuts, including a notable strawberry glazed option. The service is fast, but there are criticisms regarding customer service attitudes and issues with packaging that may affect product quality during delivery. While the business offers convenient options like takeout and delivery, some customers have noted negative experiences related to staff interactions and parking availability.

Dunkin' logo

Dunkin'

4.0

448 E 87th St, Chicago, Illinois

The business provides a variety of services including coffee and comfort food, with an emphasis on breakfast and dessert options. Customers generally appreciate the coffee quality and service speed but have noted some inconsistencies in order accuracy and hidden costs for customizations. Accessibility features are well-implemented, making it a convenient choice for those with mobility concerns.

Dunkin' logo

Dunkin'

4.1

9100 S Commercial Ave, Chicago, Illinois

The business offers great coffee and a decent selection of donuts and breakfast items with good service noted by many customers. Some experiences highlight the quick and friendly staff while others criticize poor customer interactions at specific times. The location is busy but accessible, providing multiple dining options including takeout and dine-in services.

Chico's Oven logo

Chico's Oven

4.9

3023 E 83rd St, Chicago, Illinois

The donut shop offers delicious and varied options including glazed, doughy but light, and unique creations like the 'Crookie.' It's a casual eatery with excellent service and a commitment to quality. Options include coffee, though it may sometimes have too much ice. The takeout window format is convenient but limits dining options.

Dunkin' logo

Dunkin'

3.6

7013 S Stony Island Ave, Chicago, Illinois

The business offers a variety of services including drive-thru and delivery options, with highlights on great coffee and breakfast offerings. Reviews indicate mixed experiences with service quality and order accuracy. The establishment maintains a casual atmosphere suitable for solo dining but has faced criticism regarding cleanliness and staff awareness.

Dunkin' logo

Dunkin'

1.9

133 W 87th St, Chicago, Illinois

The location received mixed reviews focusing on poor customer service and operational issues. Customers criticized the staff for being rude, unaccommodating, and inefficient, with several incidents highlighting a lack of basic courtesy, such as refusing bags for carry-out orders. The quality of food items like sandwiches and coffee was also negatively mentioned, with complaints about cold meals and incorrect orders. Despite these drawbacks, some customers appreciated aspects like the drive-thru convenience.

Dunkin' logo

Dunkin'

4.2

7450 S Martin Luther King Dr, Chicago, Illinois

The business receives praise for its professionalism and excellent customer service, especially during large orders. The cleanliness of the facilities is noted positively, along with a variety of popular offerings such as coffee, breakfast, and vegetarian options. However, there are occasional issues with beverage preparation accuracy and slow service.