Dunkin' logo

Dunkin'

(3.6)

431 W 14th St, Chicago Heights, Illinois

Dunkin' storefront

Summary

The business is popular for its great coffee and fresh donuts, especially during the early morning hours. Customers appreciate the fast and friendly service, though there have been recent complaints about staff performance and hygiene practices. While some reviews praise the clean environment and delicious offerings like hot cocoa-flavored drinks, others note inconsistent quality in breakfast items and issues with order accuracy.

Pros

  • great coffee
  • fresh donuts
  • friendly service
  • clean environment
  • variety of flavors

Cons

  • inconsistent quality
  • order mistakes
  • hygiene concerns

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday4AM-6PM
tuesday4AM-6PM
wednesday4AM-6PM
thursday4AM-6PM
friday4AM-6PM
saturday4AM-6PM
sunday5AM-6PM

Location

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3.3

120 N Halsted St, Chicago Heights, Illinois

The business offers a variety of service options and is popular for breakfast and solo dining with great coffee and tea selection. However, customers have expressed dissatisfaction with high prices and rude service during peak times like Thanksgiving morning. There are also concerns about cleanliness and lack of consideration for dietary restrictions.

Dunkin' logo

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3.9

3225 Chicago Rd, Chicago Heights, Illinois

The reviewed location offers a mix of positive and negative experiences among customers. Many appreciate the friendly service from staff like Martha and Karen and enjoy fresh donuts and good coffee. However, there are concerns about customer service consistency in the drive-thru and closure policies. The business offers various amenities and services that enhance customer experience.

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3.6

3937 Sauk Trail, Richton Park, Illinois

The business is generally appreciated for its friendly service and quality donuts, although there have been inconsistent beverage experiences. Some customers are dissatisfied with the staffing levels affecting service speed and accuracy. Despite these issues, many find the environment welcoming and efficient.

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A Trio of Creations Gourmet Shake Bar

5.0

4451B Lincoln Hwy B, Matteson, Illinois

The business offers a cozy and trendy atmosphere with exceptional customer service and creative shakes that are highly recommended by patrons. The establishment is appreciated for its fast service and inviting environment suitable for solo diners and small groups. It caters to diverse crowds, including tourists and the LGBTQ+ community.

Dunkin' logo

Dunkin'

3.5

4632 Lincoln Hwy, Matteson, Illinois

The business offers a variety of services and dining options that cater to different needs, including drive-through, dine-in, and delivery. Customers appreciate the coffee quality and diverse menu but have noted issues with service speed and customer interactions. The environment is casual and family-friendly, yet some reviews highlight concerns about food safety practices.

Dunkin' logo

Dunkin'

3.6

2353 183rd St, Homewood, Illinois

The location offers a friendly atmosphere with quick service and good coffee options. However, customer experiences vary significantly due to inconsistent staff behavior. Some customers have faced issues such as incorrect orders, rude employees, and unsatisfactory food quality. The business features various services including takeout, drive-thru, and dine-in, but parking availability has been a concern for some patrons.

Krispy Kreme logo

Krispy Kreme

4.1

17815 Halsted St, Homewood, Illinois

The reviews for this location reveal a mixed experience with both positive and negative aspects. While some customers appreciate the quality of donuts and service, others are disappointed by customer service issues and product availability. Issues like rushed service, lack of promised items, and uncleanliness were frequently mentioned.

Dunkin' logo

Dunkin'

3.4

4021 183rd St, Country Club Hills, Illinois

The store has mixed reviews focusing on customer service issues and product quality inconsistencies. While some customers appreciate the fast service and decent food options like donuts, others have faced significant issues with rude staff and incorrect orders. The environment is clean, but there are concerns over high prices and limited parking.