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Dunkin'

(3.8)

820 Memorial Dr Suite 1, Chicopee, Massachusetts

Dunkin' storefront

Summary

Customers report inconsistent food quality and poor customer service at this location. Several patrons have encountered issues such as contaminated food, undercooked items, and unmet requests. The drive-through experience has also been criticized for long wait times and rudeness from staff.

Pros

  • quick coffee service
  • casual atmosphere
  • variety of options
  • good for solo dining

Cons

  • contaminated food items
  • poor customer service
  • long wait times

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

4.1

Bjs Wholesale Club, 650 Memorial Dr, Chicopee, Massachusetts

The donut shop is praised for its delicious Boston creme donuts and friendly service. The coffee quality and quick drive-through option are also highlighted. However, some customers find the prices high. Tonya, the manager, is noted for exceptional customer service. Concerns about staff attitude were mentioned by one reviewer.

Dunkin' logo

Dunkin'

4.1

27 Montgomery St, Chicopee, Massachusetts

The establishment is praised for its friendly staff and strong coffee but criticized for service inconsistencies at the drive-thru. Customers appreciate the fast service and community feel, though some have had negative experiences with order mistakes and staffing issues. The environment is noted to be clean with a variety of dining options available.

Pride logo

Pride

4.0

27 Montgomery St, Chicopee, Massachusetts

The business offers a mix of positive and negative experiences according to customer reviews. While some customers appreciate the friendly service and competitive prices, others have encountered rude and unhelpful staff. The phone app and rewards program are areas needing improvement. Notably, specific employees like Brenda receive praise for their excellent service.

Dunkin' logo

Dunkin'

4.0

953 Front St, Chicopee, Massachusetts

The Dunkin' on Front Street in Chicopee has mixed reviews regarding service quality and product accuracy. While some customers appreciate the friendly staff and great coffee, others have experienced order mix-ups and unsatisfactory beverage preparation. The establishment offers a range of service options and dining choices that cater to different needs.

Dunkin' logo

Dunkin'

3.7

425 Meadow St, Chicopee, Massachusetts

The reviewed Dunkin' Donuts location has consistently received negative feedback about its service and staff attitude. Customers report rude interactions with employees and errors in fulfilling orders, such as incorrect beverages being served. Additionally, there are complaints regarding poor coffee quality and unhelpful behavior from staff when issues arise. Despite these challenges, the business maintains a clean environment and offers a variety of dining options including breakfast, brunch, lunch, dinner, and dessert. Accessibility for wheelchairs is confirmed.

Dunkin' logo

Dunkin'

3.6

470 Burnett Rd, Chicopee, Massachusetts

Customers have mixed experiences at this Dunkin' location, with some praising the coffee and service while others criticize the food quality and staff interactions. The environment is generally clean and pleasant, but there are recurring complaints about unfriendly staff and long wait times. Despite these issues, the location offers a variety of service options, including drive-through and dine-in.

Dunkin' logo

Dunkin'

3.8

330 Main St, Holyoke, Massachusetts

The Dunkin Donuts location receives mixed reviews highlighting both positive and negative experiences. Customers appreciate the quality of breakfast items and fast service but express concerns over management behavior and order accuracy. Some customers have experienced unprofessional conduct from staff members, which negatively impacts their overall perception. Additionally, there are issues with customer service at the drive-thru.

Dunkin' logo

Dunkin'

3.8

1252 St James Ave, Springfield, Massachusetts

The establishment offers a clean and inviting environment with various service options including drive-through, delivery, and dine-in. Customers appreciate the fast service and variety of breakfast items, but some have faced issues such as incorrect orders and hard muffins. The staff's professionalism is inconsistent according to customer feedback.