Dunkin'
425 Meadow St, Chicopee, Massachusetts
Phone: +1 413-592-1100
Website: locations.dunkindonuts.com
Summary
The reviewed Dunkin' Donuts location has consistently received negative feedback about its service and staff attitude. Customers report rude interactions with employees and errors in fulfilling orders, such as incorrect beverages being served. Additionally, there are complaints regarding poor coffee quality and unhelpful behavior from staff when issues arise. Despite these challenges, the business maintains a clean environment and offers a variety of dining options including breakfast, brunch, lunch, dinner, and dessert. Accessibility for wheelchairs is confirmed.
Pros
- clean environment
- variety of dining options
- family-friendly atmosphere
- good coffee selection
- free parking available
Cons
- rude staff interactions
- order fulfillment errors
- poor customer service response
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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