Summary
The reviewed establishment faces significant service and quality issues, with multiple complaints about incorrect orders, poor customer interaction, and inefficiencies at the drive-thru. However, some locations are praised for their food offerings like great coffee and donuts, despite the high prices and limited parking in certain areas.
Pros
- great coffee
- fast service at some locations
- friendly staff occasionally
- clean environment
Cons
- incorrect orders
- poor customer service
- long drive-thru wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Burney’s Sweets & More of Clayton, NC
312 E Main St, Clayton, North Carolina
Burneys Bakery is a popular destination for its delicious pastries and friendly service. Reviewers praise the variety of treats such as glazed croissants and blueberry scones. The bakery maintains a clean environment, and customers appreciate the fair pricing. Some reviews note that certain baked goods can be bland compared to grocery store options.
Donut Daily
106 Bratton Dr, Garner, North Carolina
Customers rave about the high-quality donuts, noting their freshness and unique flavors like maple bacon and blueberry. The shop is praised for its friendly service and clean atmosphere, with many expressing a desire to return. However, some reviews mention limited parking options as a downside.
Dunkin'
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The business offers a variety of service options including curbside pickup and dine-in, with good coffee highlights. While some customers appreciate the helpful staff and accurate orders at certain locations, others face issues like incorrect orders, lack of friendliness in customer service, and inconsistent availability of popular items such as doughnuts. Accessibility is well-managed across the board.
Dunkin'
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Customers frequently reported issues with service and food quality at this location, describing experiences of unprofessionalism, incorrect orders, and lackluster customer support. Despite the store offering a variety of services including drive-through, dine-in, and delivery, reviews indicate dissatisfaction primarily due to rude staff and poor handling of complaints. The ambiance is criticized for its cleanliness and overall disorganization.
Krispy Kreme
6727 Knightdale Blvd A, Knightdale, North Carolina
Customers have mixed experiences at this Krispy Kreme location. While some appreciate the donuts and cleanliness, others face issues with order fulfillment, service attitudes, and long wait times. The drive-thru option has been added recently, but it hasn't resolved all concerns.
Dunkin'
11960 NC-210, Benson, North Carolina
The establishment provides a mix of positive and negative experiences based on customer feedback. While some patrons appreciate the quality of coffee and donuts, others have faced service inefficiencies and order inaccuracies. The staff's attitude and operational hiccups during peak times contribute to mixed reviews.
Dunkin'
3209 S Wilmington St, Raleigh, North Carolina
The establishment offers a mix of fast service and good coffee with breakfast options like loaded hash browns. However, there are concerns about food safety due to hair contamination incidents, unfriendly staff behavior, and slow order processing times. While some visitors appreciated the quality of food items such as donuts, others were disappointed by chaotic operations and long waits for their orders. The business environment lacks warmth and has been described as unwelcoming.
Dunkin'
8205 Fayetteville Rd, Fuquay-Varina, North Carolina
This Dunkin' Donuts location faces challenges with inventory management and customer service but offers a welcoming environment with friendly staff. Customers report frequent stock shortages and issues with order accuracy, particularly with donut availability early in the day. Despite these issues, some employees are noted for their excellent service skills. The establishment supports various service options and has accessible facilities.