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Summary
The reviews for this Dunkin' location present a mixed picture. Some customers appreciate the clean environment and respectful service at certain times, while others criticize poor customer service during drive-thru interactions and order mix-ups. Notably, a positive review highlighted efficient mobile order pickup, but others faced issues with staff attitude and incorrect orders.
Pros
- clean environment
- efficient mobile orders
- respectful service at times
- great coffee
Cons
- poor drive-thru service
- order mix-ups
- unfriendly staff encounters
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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DK Diner
1715 W 3rd Ave, Grandview Heights, Ohio
This diner offers a delightful breakfast experience with unique items like donut-batter pancakes and tasty breakfast tacos, complemented by friendly service and a cozy atmosphere. While the quality of food is praised, customers note concerns about parking availability and high prices. Despite these minor drawbacks, patrons appreciate the diverse menu options available throughout the day.
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Tim Hortons
1135 Dublin Rd, Columbus, Ohio
The business faces significant challenges with staff management and customer service, affecting the overall dining experience. While there are some highlights like good coffee and tea selection, issues such as disorganization, poor treatment of customers, and long wait times detract from the positive aspects. Additionally, new hires seem to lack training or experience, leading to awkward and uncomfortable interactions at the drive-through.
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Tim Hortons
1501 Olentangy River Rd, Columbus, Ohio
The business provides a mixed experience with its drive-thru and dine-in services, offering popular breakfast and coffee options but facing criticism for service inconsistencies and packaging issues. While some customers appreciate the quality of specific drinks and breakfast items, others have encountered problems such as impatient staff and incorrect order handling. The establishment is known for good accessibility features and has a variety of dining options.
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Tim Hortons
1451 W Broad St, Columbus, Ohio
The business has a mixed reputation with some customers appreciating the friendly and efficient service at the drive-thru, while others have had negative experiences related to staff behavior and product quality. Some customers praised the fresh doughnuts and courteous staff, but others criticized the lack of freshness in products like donuts and poor customer service interactions. The establishment is currently operating primarily as a drive-through due to external circumstances.
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Buckeye Donuts
1998 N High St, Columbus, Ohio
Buckeye Donuts is a beloved Ohio landmark, celebrated for its variety of delicious donuts and excellent customer service. While they excel in offering unique pastries like the red velvet and buckeye donuts, some customers noted that items are better when fresh. The store provides a warm atmosphere with options for dine-in and takeout, although parking can be limited.
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Dunkin'
2060 N High St, Columbus, Ohio
The Dunkin' location reviewed by customers presents a mixed experience. While the coffee and staff are praised for their friendliness and helpfulness, slow service remains an issue despite adequate staffing levels. Some customers note occasional shortages in menu items but appreciate the staff's accommodation efforts. Accessibility is partially addressed with ramps, though navigating the interior might be challenging for wheelchair users.
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United Dairy Farmers
1043 W Broad St, Columbus, Ohio
The store offers a variety of products with good customer service but faces issues related to surrounding environment and employee treatment. Customers appreciate the friendly staff and quality offerings like Eggland's Best eggs, yet are concerned about the presence of people loitering nearby which makes visits uncomfortable at times. Additionally, there are concerns about employee conditions such as cleaning procedures.
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United Dairy Farmers
2094 N High St, Columbus, Ohio
The business provides a welcoming atmosphere and offers friendly service, with a focus on prepared foods. Some customers appreciate the respectful interaction and valued experience at this establishment. However, there are concerns about inconsistent opening hours and rude staff behavior. Reviews highlight both positive interactions and negative experiences related to employee conduct.