Summary
The business faces significant challenges with staff management and customer service, affecting the overall dining experience. While there are some highlights like good coffee and tea selection, issues such as disorganization, poor treatment of customers, and long wait times detract from the positive aspects. Additionally, new hires seem to lack training or experience, leading to awkward and uncomfortable interactions at the drive-through.
Pros
- good coffee
- great tea selection
- variety of seating options
- family-friendly environment
- offers breakfast
Cons
- unfriendly staff
- disorganized service
- long wait times
- poor food quality
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
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