Dunkin'
Northshore Farms Center, 20 Vanderbilt Pkwy, Commack, New York
Summary
The business offers excellent customer service and a clean environment with quick and efficient service. Customers enjoy the fresh donuts and delicious ice cream cakes, which are highly praised. However, there are instances of rude staff impacting the overall experience negatively. Some customers have reported issues with parking availability.
Pros
- excellent custom donuts
- efficient morning pickup
- delicious desserts
- helpful customer service
- clean environment
Cons
- rude staff behavior
- busy and unresponsive phone lines
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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1 Garet Pl, Commack, New York
The Dunkin' Donuts inside Shop Rite presents a mixed bag of experiences according to customer feedback. While some highlight the friendly and efficient service they receive, others express dissatisfaction with the staff's attitude and inconsistencies in service quality. Notably, there are positive remarks about the coffee and breakfast offerings, but concerns have been raised regarding customer service interactions. The environment is family-friendly and accessible for those with mobility aids.
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169A Commack Rd, Commack, New York
The reviews highlight several issues with customer service at this Dunkin' location, including rude and disrespectful employees and incorrect order handling. Multiple instances of poor communication and insensitivity were reported, affecting the overall dining experience negatively. Despite these negative experiences, some aspects such as their offerings and environment are still noted.
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The business is appreciated for its great coffee and friendly service, offering a clean and comfortable environment. However, there are complaints about unreliable order fulfillment and inflexible customer service regarding customizations. Some customers report unsatisfactory food quality and poor handling of issues.
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6166 Jericho Turnpike, Commack, New York
The establishment offers a pleasant casual atmosphere with friendly service and diverse dining options including breakfast, brunch, lunch, dinner, and dessert. Customers appreciate the availability of fresh coffee and comfort food, but there have been some issues regarding stale products on occasion. The business is family-friendly and provides essential amenities like Wi-Fi and restrooms.
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160 Adams Ave, Hauppauge, New York
The establishment offers fast and friendly service along with a clean environment. However, customers have reported issues such as slow service despite low customer presence, rude staff, incorrect orders, and an unclean setting. The quality of customer interactions has been noted to be declining over time, particularly under new management.
Tim Hortons
2084 Jericho Turnpike, Commack, New York
The establishment is generally praised for its quick service and clean environment. Customers appreciate the friendly staff, great coffee, and fresh bakery items like donuts and croissants. However, there are complaints about inconsistent order accuracy, especially during busy times or with drive-through service. Some customers have experienced rude behavior from staff and issues with mobile order readiness.
Dunkin'
2073 Jericho Turnpike, Commack, New York
The Dunkin' Donuts location provides consistently good service and a wide variety of offerings including coffee and breakfast items. While many customers appreciate the friendly staff and clean environment, some have experienced poor customer service at specific times. The establishment is well-equipped for accessibility and offers multiple dining options.
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1903 Jericho Turnpike, East Northport, New York
Dunkin' Donuts generally offers a casual and family-friendly atmosphere with accessible services like drive-through and curbside pickup. The establishment is known for its quick service and variety of breakfast options. However, reviews frequently highlight issues with customer service, including rude staff interactions. Additionally, customers often criticize the quality of coffee as being inconsistent or subpar.