Summary
The establishment is generally praised for its quick service and clean environment. Customers appreciate the friendly staff, great coffee, and fresh bakery items like donuts and croissants. However, there are complaints about inconsistent order accuracy, especially during busy times or with drive-through service. Some customers have experienced rude behavior from staff and issues with mobile order readiness.
Pros
- quick service
- friendly staff
- clean environment
- great coffee
- fresh bakery items
Cons
- inconsistent order accuracy
- rude behavior
- mobile order delays
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
2073 Jericho Turnpike, Commack, New York
The Dunkin' Donuts location provides consistently good service and a wide variety of offerings including coffee and breakfast items. While many customers appreciate the friendly staff and clean environment, some have experienced poor customer service at specific times. The establishment is well-equipped for accessibility and offers multiple dining options.
Dunkin'
115 Veterans Memorial Hwy, Commack, New York
The business is appreciated for its great coffee and friendly service, offering a clean and comfortable environment. However, there are complaints about unreliable order fulfillment and inflexible customer service regarding customizations. Some customers report unsatisfactory food quality and poor handling of issues.
Dunkin'
169A Commack Rd, Commack, New York
The reviews highlight several issues with customer service at this Dunkin' location, including rude and disrespectful employees and incorrect order handling. Multiple instances of poor communication and insensitivity were reported, affecting the overall dining experience negatively. Despite these negative experiences, some aspects such as their offerings and environment are still noted.
Dunkin'
6166 Jericho Turnpike, Commack, New York
The establishment offers a pleasant casual atmosphere with friendly service and diverse dining options including breakfast, brunch, lunch, dinner, and dessert. Customers appreciate the availability of fresh coffee and comfort food, but there have been some issues regarding stale products on occasion. The business is family-friendly and provides essential amenities like Wi-Fi and restrooms.
Dunkin'
Northshore Farms Center, 20 Vanderbilt Pkwy, Commack, New York
The business offers excellent customer service and a clean environment with quick and efficient service. Customers enjoy the fresh donuts and delicious ice cream cakes, which are highly praised. However, there are instances of rude staff impacting the overall experience negatively. Some customers have reported issues with parking availability.
Tim Hortons
819 W Jericho Turnpike, Smithtown, New York
The establishment is praised for its cleanliness and friendly service, with specific mentions of delicious coffee, tea beverages, and donuts. However, there are complaints about order accuracy and some dissatisfaction with customer service during problematic situations. Despite these issues, the quality of breakfast items like egg sandwiches and croissants is highlighted positively.
Dunkin'
160 Adams Ave, Hauppauge, New York
The establishment offers fast and friendly service along with a clean environment. However, customers have reported issues such as slow service despite low customer presence, rude staff, incorrect orders, and an unclean setting. The quality of customer interactions has been noted to be declining over time, particularly under new management.
Dunkin'
1 Garet Pl, Commack, New York
The Dunkin' Donuts inside Shop Rite presents a mixed bag of experiences according to customer feedback. While some highlight the friendly and efficient service they receive, others express dissatisfaction with the staff's attitude and inconsistencies in service quality. Notably, there are positive remarks about the coffee and breakfast offerings, but concerns have been raised regarding customer service interactions. The environment is family-friendly and accessible for those with mobility aids.