Summary
The business offers a variety of services including dine-in and takeout options with an emphasis on coffee. While some customers appreciate the coffee quality and service efforts during equipment failures, others criticize long wait times, uncleanliness, and staff attitudes. The establishment provides amenities such as free parking and wheelchair accessibility.
Pros
- good coffee
- quick service
- wheelchair accessible
Cons
- long waits
- unclean environment
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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1002 NY-94, Vails Gate, New York
Dunkin' Donuts on Windsor Highway provides a welcoming atmosphere with fast and friendly service. Customers appreciate the quality of food items like egg sandwiches and coffee. The establishment offers various dining options including takeout, dine-in, and delivery, making it convenient for different preferences. Although some customers enjoy the clean environment and customer service, there are concerns about the layout and lack of a drive-thru.
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The business offers a welcoming environment with efficient service and clean premises. It is popular for its coffee and breakfast options, catering well to solo diners and those working on laptops. Despite some staffing issues and occasional order mishaps, customers appreciate the friendly interactions and overall pleasant experience.
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1053 Little Britain Rd, New Windsor, New York
The business offers a variety of services including takeout and delivery with a casual atmosphere suitable for solo dining and working on laptops. It is noted for its good coffee and breakfast offerings but has faced criticism for inconsistent order accuracy and rude management responses to customer complaints. The environment is family-friendly, accommodating groups and tourists.
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33 Chestnut St, Cold Spring, New York
The business offers a friendly and clean environment with good coffee quality, though there are occasional service delays during peak hours. The donut variety is limited at certain times, and the drinks can sometimes be inconsistent in taste. Despite these issues, patrons appreciate the fast and helpful staff.
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The business offers a variety of services and has decent offerings such as great coffee and breakfast options. However, customer experiences have been marred by poor service interactions, long wait times, and unfriendly staff behavior. Despite having several amenities like parking and Wi-Fi, there is criticism about the lack of effective management and staff training.
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The reviews for this Dunkin' location are overwhelmingly negative, highlighting poor customer service and disrespectful staff interactions. Multiple customers reported rude behavior from an employee named Shea, with one incident escalating to the point of a physical altercation. Despite the availability of multiple service options like dine-in and takeout, these issues overshadowed any positive aspects such as good coffee or dessert offerings.
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310 Main St, Highland Falls, New York
The establishment offers excellent coffee and breakfast options with fast service in a clean environment. However, customers have expressed dissatisfaction with unfriendly staff and slow service. While the business provides various amenities like curbside pickup and dine-in services, there are complaints about long wait times for orders.