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Dunkin'
2200 W Broadway #100, Council Bluffs, Iowa
Phone: +1 712-256-1624
Website: locations.dunkindonuts.com
Summary
The restaurant offers a mix of positive and negative experiences. While some customers appreciate the great coffee and friendly service, others are disappointed by long wait times and stock issues. Employees seem dedicated but are often overworked and underpaid, leading to occasional mistakes. The location suffers from inefficiencies in service speed and inventory management.
Pros
- great coffee
- friendly staff
- complementary treats for errors
Cons
- long wait times
- stock shortages
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Hy-Vee Bakery
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Krispy Kreme
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The establishment offers a variety of service options including dine-in and takeout, with an emphasis on quick visits and casual atmosphere. While some customers appreciated the friendly service and classic taste of the donuts, others experienced issues such as poor customer interactions and incorrect order labeling. The cleanliness and fast service were highlighted positively, but there are concerns regarding high prices and a lack of attention to dietary restrictions.
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OCookieOs
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The bakery offers a delightful range of gluten-free and vegan desserts that have impressed many customers with their taste and quality. Despite the high prices, reviewers appreciate the protein-packed cookies and fall flavors, which are soft and delicious. The establishment supports women-owned business practices and provides various service options like curbside pickup and no-contact delivery.
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Hy-Vee Bakery
10 Hy-Vee Drive, Council Bluffs, Iowa
The bakery provided an exceptional service with a creative and well-executed birthday cake decoration. The experience was enhanced by the patience and helpfulness of the staff in customizing the cake for a young child. While there were no specific complaints, attention to accessibility features like wheelchair access is highlighted.
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Olsen Bake Shop
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Olsen Bake Shop offers a delightful experience with its classic bakery items like donuts and kolaches, praised for their perfect balance of texture and flavor. The bakery is well-loved for its quick service and welcoming environment. However, some customers have noted concerns about the pricing and limited parking options. Despite these drawbacks, it remains a must-visit spot in Omaha for those seeking high-quality baked goods.
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Pettit's Pastry
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The bakery is popular for its excellent donuts and pastries, with a friendly staff providing fast service. While the environment is clean, there are concerns about high prices and limited parking availability. Some customers have expressed dissatisfaction with specific products like cake icing not matching orders. Overall, it's well-received by families and offers various service options.
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Hy-Vee Bakery
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The business receives mixed reviews with positive feedback on customer service and fast checkout processes, particularly highlighting friendly and efficient staff during peak hours. However, there are significant complaints about rude service at the cafe, mishandling of transactions, and dissatisfaction with online order accuracy. Accessibility is satisfactory, but parking issues and high prices are noted drawbacks.
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Customers appreciate the great coffee and desserts but express dissatisfaction with long wait times at the drive-thru and limited availability of menu items. The service can be inconsistent, often resulting in frustration due to unmet expectations. Despite these issues, the business provides a comfortable and accessible environment for various dining options.