Dunkin' logo

Dunkin'

(4.3)

27 N Springboro Pike, Dayton, Ohio

Dunkin' storefront

Summary

The establishment offers a friendly atmosphere with attentive staff at times but experiences inconsistency in service quality and food preparation. The coffee is praised for its quality, yet there are occasional issues with order accuracy. Renovations have improved the ambiance, attracting regular customers who appreciate the inviting environment.

Pros

  • Friendly service
  • Great coffee
  • Bright atmosphere
  • Consistent breakfast quality
  • Fast service by manager

Cons

  • Rushed orders
  • Inaccurate order preparation
  • Over-sweetened drinks

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday5AM-10PM
tuesday5AM-10PM
wednesday5AM-10PM
thursday5AM-10PM
friday5AM-10PM
saturday5AM-10PM
sunday5AM-10PM

Location

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4.2

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The Dunkin' location receives mixed reviews with praise for its friendly service and coffee quality but criticism for mobile order issues and inconsistent food preparation. The store has improved in handling a large number of customers effectively. It offers multiple dining options, including drive-through and dine-in services.

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The business provides a generally positive experience with friendly and fast service, good quality donuts, and clean environment noted by some customers. However, there are concerns about order accuracy and cleanliness. Customers appreciate the variety of offerings including vegetarian options, breakfast items, and coffee. Despite these positives, issues such as parking confusion, high prices, and inconsistent service were highlighted.

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Dunkin' logo

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4.1

1864 E Stroop Rd, Kettering, Ohio

The business is facing significant service and quality issues that are affecting customer satisfaction. Customers report poor attention to order details leading to incorrect orders, rude staff behavior, and inefficient drive-thru operations. The remodeled location has not improved the overall experience as expected, with customers expressing disappointment over coffee quality and service interactions. Despite these challenges, the establishment offers a variety of services including dine-in, takeout, and delivery options, along with a casual, family-friendly atmosphere.