Summary
The business offers a variety of dining options with excellent coffee and tea selections, making it popular for breakfast and solo work sessions. However, customer service inconsistencies and issues with product freshness have been noted in reviews. Accessibility features are well-implemented to accommodate wheelchair users.
Pros
- excellent coffee
- variety of dining options
- casual atmosphere
- good for working on laptop
- family-friendly environment
Cons
- inconsistent customer service
- product freshness issues
- lack of manager availability
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dickson Donuts
315 TN-46, Dickson, Tennessee
Dickson Donuts offers an exceptional experience with beautifully presented and delicious donuts that are highly recommended for special occasions like weddings. Despite the high quality of their offerings, some customers have experienced issues such as overcharging on payment adjustments. The service includes delivery, takeout, dine-in options, and they also serve great coffee, making them a popular spot for solo diners.
Dunkin'
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The establishment is praised for its friendly service and clean environment, which contribute to a pleasant customer experience. However, there are concerns about the quality of certain drinks and some inconsistency in product freshness. The staff shows commendable honesty and helpfulness, enhancing the overall reputation of the business.
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The establishment offers a variety of services including drive-through and dine-in options with an emphasis on coffee and breakfast. While it has good accessibility features like wheelchair access, the staff's customer service is frequently criticized as unfriendly and untrained. There are repeated complaints about product availability and incorrect orders.
Thorntons
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Fairview Fresh Deli Donuts
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The business is highly praised for its donuts and breakfast offerings, with multiple customers highlighting their delicious taste and variety. Reviews consistently mention the friendliness of staff and the homemade quality of products. While parking availability and pricing are noted as potential drawbacks, overall customer satisfaction remains high.
Dunkin'
2243 Fairview Blvd, Fairview, Tennessee
The establishment has mixed feedback regarding service efficiency and food quality. While some customers appreciate the quick availability of breakfast items and decent coffee, others experience significant delays in order fulfillment and poor service. Complaints about incorrect orders and unprofessional staff behavior are common. Despite these issues, amenities like a clean environment and accessible seating contribute positively to the dining experience.
Dunkin'
7201 Hwy 70 S, Nashville, Tennessee
The provided reviews for Dunkin' Donuts highlight a mix of positive and negative experiences. Customers appreciate the quality of coffee and service from specific employees. However, there are issues with customer service attitudes, product availability, and food quality at some locations. The inconsistency in experience suggests variability across different stores.
Thorntons
7102 Charlotte Pike, Nashville, Tennessee
The store is praised for its friendly staff and clean environment, with specific mentions of kind service from individuals like Dominique and Zay. However, there are concerns about the high prices and some rude behavior observed in staff interactions. While the business offers a variety of food and drink options and maintains cleanliness, customer service quality seems inconsistent, potentially due to recent hiring changes.