Thorntons logo

Thorntons

(4.3)

120 Luyben Hills Rd, Kingston Springs, Tennessee

Thorntons storefront

Summary

The business offers good fuel prices and a variety of snacks, but has issues with credit card scams and faulty equipment. Customers appreciate the selection of food and drinks available in-store. However, there are concerns about accessibility for truck drivers and unreliable app functionality.

Pros

  • good fuel prices
  • variety of snacks
  • clean environment
  • in-store shopping options
  • friendly staff

Cons

  • credit card scams
  • faulty air hose
  • unwelcoming to truck drivers

About

Convenience-store chain with grab-&-go food, packaged snacks & drinks, plus gasoline.

Features

Takeout
Dine-in
Parking
Wheelchair Accessible

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

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3.6

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The establishment has mixed feedback regarding service efficiency and food quality. While some customers appreciate the quick availability of breakfast items and decent coffee, others experience significant delays in order fulfillment and poor service. Complaints about incorrect orders and unprofessional staff behavior are common. Despite these issues, amenities like a clean environment and accessible seating contribute positively to the dining experience.

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3.0

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The provided reviews for Dunkin' Donuts highlight a mix of positive and negative experiences. Customers appreciate the quality of coffee and service from specific employees. However, there are issues with customer service attitudes, product availability, and food quality at some locations. The inconsistency in experience suggests variability across different stores.

Thorntons logo

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3.4

7102 Charlotte Pike, Nashville, Tennessee

The store is praised for its friendly staff and clean environment, with specific mentions of kind service from individuals like Dominique and Zay. However, there are concerns about the high prices and some rude behavior observed in staff interactions. While the business offers a variety of food and drink options and maintains cleanliness, customer service quality seems inconsistent, potentially due to recent hiring changes.

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3.0

5101 Harding Pike, Nashville, Tennessee

The Dunkin' location receives mixed reviews. Customers appreciate the fast service and cleanliness but criticize high prices and parking limitations. Some praise their coffee quality, while others find inconsistencies in product temperature and service speed.

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3.7

2331 TN-46, Dickson, Tennessee

The establishment is praised for its friendly service and clean environment, which contribute to a pleasant customer experience. However, there are concerns about the quality of certain drinks and some inconsistency in product freshness. The staff shows commendable honesty and helpfulness, enhancing the overall reputation of the business.

Dunkin' logo

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4.1

105 Mathis Dr, Dickson, Tennessee

The business offers a variety of dining options with excellent coffee and tea selections, making it popular for breakfast and solo work sessions. However, customer service inconsistencies and issues with product freshness have been noted in reviews. Accessibility features are well-implemented to accommodate wheelchair users.