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Dunkin'
420 N Galena Ave, Dixon, Illinois
Phone: +1 815-284-0715
Website: locations.dunkindonuts.com
Summary
The reviewed Dunkin' Donuts location presents a mix of positive and negative experiences. Customers appreciate the quality of coffee and donuts, but express dissatisfaction with service inconsistencies and product availability. The environment is clean, and staff generally exhibits friendliness. However, some customers have faced issues with order accuracy, customer service attitudes, and limited variety in specialty items.
Pros
- good coffee quality
- friendly staff
- clean store
- fast service
Cons
- limited donut variety
- order inaccuracies
- high prices for donuts
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Sullivan's Foods
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Dunkin'
213 IL-38, Rochelle, Illinois
The business has experienced a decline in service quality and order accuracy, with multiple reports of incorrect orders and poor drink preparation. Despite these issues, the environment remains family-friendly and offers a variety of dining options from breakfast to dessert. The establishment is noted for its casual atmosphere, good Wi-Fi, and accessibility features.
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The grocery store offers a well-organized selection with good produce and an appealing meat section. Recent remodeling has improved the layout, though some items like deli dinners have declined in quality after new ownership. Staff is generally friendly, adding to the hometown feel, but prices are considered high.
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Sullivan's Foods
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Sullivan's offers a clean and organized shopping environment with a friendly staff and a wide selection of products including fresh produce, bakery items, and organic options. However, some customers have noted higher prices compared to other stores and issues with obtaining change during transactions. The store provides several service options and amenities, making it convenient for various customer needs.
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Dunkin'
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The Dunkin' location has received multiple negative reviews highlighting issues with staff behavior and food quality. Customers have reported unprofessional conduct, poor coffee quality, and unsanitary conditions. Despite these complaints, some positive aspects such as the availability of drive-through, delivery, and onsite services are noted.
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