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Dunkin'
In Mobil Gas Station, 6030 Duanesburg Rd, Duanesburg, New York
Phone: +1 518-895-5331
Website: locations.dunkindonuts.com
Summary
The business offers excellent donuts and fast service but struggles with operational efficiency leading to customer dissatisfaction. The store environment is often cluttered, impacting the overall experience negatively. Despite this, it provides a variety of service options and accessibility features.
Pros
- excellent maple donuts
- fast friendly service
- clean restrooms
- variety of dining times
- good for kids
Cons
- operational inefficiencies
- rudeness in customer service
- cluttered store environment
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
1128 Duanesburg Rd, Rotterdam, New York
The location offers a casual atmosphere with a variety of dining options and services, including coffee and breakfast items. However, customer service issues are apparent, with reports of grumpy employees and understaffing leading to long wait times. Some reviews mention the quality of food being inconsistent or limited in availability.
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Dunkin'
3045 Broadway, Schenectady, New York
The business appears to have declined in terms of customer service and product quality over recent times. Multiple reviews highlight issues with staff attitude and order accuracy, impacting the overall experience negatively. Despite these challenges, some customers still appreciate the food offerings like bagel bites and comfort food options. The establishment offers a variety of services including dine-in, drive-through, and takeout, catering to various meal preferences from breakfast to dinner.
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Dunkin'
6495 NY-158, Altamont, New York
The reviews for this Dunkin' location present a mixed experience with some customers praising the friendly staff and quality coffee, while others are disappointed by inconsistent service and slow order processing. The fast and friendly weekday morning service is often highlighted positively, but issues like incorrect billing, forgotten items in orders, and unclean premises are noted as negatives.
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Dunkin'
135 W Campbell Rd, Rotterdam, New York
The business offers a variety of service options including curbside pickup and delivery. While some customers praise the coffee and quick service, others frequently criticize inconsistent food quality and order accuracy. Issues such as incorrect orders, lack of stock when ordering online, and high prices are common complaints.
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Dunkin'
1900 Curry Rd, Schenectady, New York
The establishment offers a range of services including dine-in and drive-through options with good coffee and dessert highlights. However, several customers reported encountering rude staff and management, particularly in the drive-thru. There are also cleanliness issues affecting the dining experience.
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Dunkin'
2915 Amsterdam Rd, Glenville, New York
The location is praised for its friendly and professional staff, with customers often receiving personalized service despite repetitive orders. The environment is clean, making it a pleasant stop during travel. However, there are complaints about long wait times due to insufficient staffing, especially during busy periods. Additionally, incorrect orders have been a recurring issue, causing frustration among patrons.
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Dunkin'
1420 Broadway, Schenectady, New York
The Dunkin' Donuts location discussed receives mixed reviews from customers, with some praising the fast service and variety of options available, including delicious coffee and donuts. However, there are consistent reports of order inaccuracies and confusion over operating hours. Despite these issues, improvements in staff responsiveness and a commitment to customer satisfaction have been noted recently.
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Dunkin'
300 Wayto Rd, Schenectady, New York
The establishment offers consistently good coffee and efficient service but has faced issues with order accuracy and employee behavior. While it provides a variety of dining options and amenities like free parking, there are concerns about staff conduct and customer service delays.