Dunkin' logo

Dunkin'

(3.8)

3718 N Roxboro St Suite 100, Durham, North Carolina

Dunkin' storefront

Summary

The Dunkin' Donuts location offers a mixed experience with some excellent service and product quality but also has notable issues. Customers appreciate the friendly staff and fresh offerings at times, yet there are recurring complaints about order accuracy and customer service interactions. The environment is generally clean and welcoming for various dining needs.

Pros

  • friendly and helpful staff
  • fresh donuts and coffee
  • fast drive-through service
  • clean and inviting atmosphere

Cons

  • order inaccuracies
  • cold beverages
  • poor in-store customer care

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday6AM-8PM
tuesday6AM-8PM
wednesday6AM-8PM
thursday6AM-8PM
friday6AM-8PM
saturday6AM-8PM
sunday6AM-8PM

Location

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The business offers a variety of services including dine-in, takeout, and drive-through options, with an emphasis on great coffee and desserts. While some customers appreciate the friendly service and cleanliness, there are recurring complaints about poor customer interactions and inconsistent product quality. The location seems to have adequate parking facilities but has received negative feedback regarding staff attitudes and operational efficiency.

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Duck Donuts

4.5

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Duck Donuts is highly praised for its delicious and fresh donuts, particularly the maple bacon variety. Customers appreciate the quality of coffee served in-store but are critical about self-serve options. The staff receives positive feedback for their friendliness and helpfulness. While the atmosphere is comfortable with fast service, some issues such as cleanliness and bathroom conditions detract from the overall experience.

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3.4

1125 NC-54 #504, Durham, North Carolina

The service at this location is inconsistent, with both commendable and poor customer experiences reported. While some patrons appreciate the friendly and helpful staff, others have faced neglectful and rude behavior. The quality of food items like donuts has received mixed reviews, impacting overall satisfaction. Despite these issues, certain amenities such as cleanliness and convenient services are highlighted positively.

Dunkin' logo

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2.4

2121 TW Alexander Dr, Morrisville, North Carolina

The reviews highlight mixed experiences at the location, with praise for fast service and cleanliness but criticism of drink quality and preparation errors. Customers note issues such as sediment in drinks, improperly made coffee, and slow mobile orders. High prices are also a point of contention, contributing to customer dissatisfaction.