
Dunkin'
3718 N Roxboro St Suite 100, Durham, North Carolina
Summary
The Dunkin' Donuts location offers a mixed experience with some excellent service and product quality but also has notable issues. Customers appreciate the friendly staff and fresh offerings at times, yet there are recurring complaints about order accuracy and customer service interactions. The environment is generally clean and welcoming for various dining needs.
Pros
- friendly and helpful staff
- fresh donuts and coffee
- fast drive-through service
- clean and inviting atmosphere
Cons
- order inaccuracies
- cold beverages
- poor in-store customer care
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The reviews highlight mixed experiences at the location, with praise for fast service and cleanliness but criticism of drink quality and preparation errors. Customers note issues such as sediment in drinks, improperly made coffee, and slow mobile orders. High prices are also a point of contention, contributing to customer dissatisfaction.