Dunkin' storefront

Summary

The service at this location is inconsistent, with both commendable and poor customer experiences reported. While some patrons appreciate the friendly and helpful staff, others have faced neglectful and rude behavior. The quality of food items like donuts has received mixed reviews, impacting overall satisfaction. Despite these issues, certain amenities such as cleanliness and convenient services are highlighted positively.

Pros

  • friendly helpful staff
  • clean environment
  • wide service options
  • free parking available

Cons

  • rude customer service
  • order mix-ups
  • limited beverage choices

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible
Chain Location

Hours

monday6AM-8PM
tuesday6AM-8PM
wednesday6:30AM-8PM
thursday6AM-8PM
friday6AM-8PM
saturday6AM-8PM
sunday6AM-8PM

Location

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3.3

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2.5

4823 NC-55, Durham, North Carolina

The business offers a variety of service options including drive-thru and curbside pickup which are frequently used by customers. The coffee quality is appreciated but some drinks were reported to be unsatisfactory in taste. Donut presentation and customer interaction at the drive-thru received mixed feedback, with some employees being friendly while others displayed poor manners. Cleanliness was noted as a positive aspect, although one instance of an employee's unhygienic appearance raised concerns.

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3.9

1509 E Franklin St, Chapel Hill, North Carolina

The establishment receives mixed reviews focusing on service speed and quality consistency, especially during peak hours. Customers appreciate the coffee and quick service but are frustrated with long wait times due to understaffing and complex menus. The quality of certain food items has been criticized, though some customers recognize efforts to manage challenges during busy periods.

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2816 Erwin Rd #101, Durham, North Carolina

The establishment offers a delightful experience with fresh donuts and delicious breakfast sandwiches, praised for its family-friendly atmosphere and friendly staff. However, some customers have noted issues like high prices and occasional service delays. The variety of fillable donuts is a unique feature, although not all options meet every dietary preference.

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3.7

2608 Erwin Rd Suite 156, Durham, North Carolina

The business offers a variety of services including dine-in, takeout, and drive-through options, with an emphasis on great coffee and desserts. While some customers appreciate the friendly service and cleanliness, there are recurring complaints about poor customer interactions and inconsistent product quality. The location seems to have adequate parking facilities but has received negative feedback regarding staff attitudes and operational efficiency.

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Carolina Glazed Donuts

4.6

5400 S Miami Blvd, Durham, North Carolina

The donut shop offers a delightful array of fresh and tasty treats, with cream-filled options being particularly popular. While the service is friendly and fast, the high demand can lead to sellouts, especially on weekends. The location requires some navigation, but once found, patrons appreciate the clean environment and casual atmosphere. Parking is available, though it may be limited during peak times.