Dunkin'

1509 E Franklin St, Chapel Hill, North Carolina

The establishment receives mixed reviews focusing on service speed and quality consistency, especially during peak hours. Customers appreciate the coffee and quick service but are frustrated with long wait times due to understaffing and complex menus. The quality of certain food items has been criticized, though some customers recognize efforts to manage challenges during busy periods.

1125 NC-54 #504, Durham, North Carolina

The service at this location is inconsistent, with both commendable and poor customer experiences reported. While some patrons appreciate the friendly and helpful staff, others have faced neglectful and rude behavior. The quality of food items like donuts has received mixed reviews, impacting overall satisfaction. Despite these issues, certain amenities such as cleanliness and convenient services are highlighted positively.

8200 Renaissance Pkwy STE 1003, Durham, North Carolina

The business offers a variety of breakfast and lunch options with a strong focus on biscuits and comfort food. Service is praised for being fast and friendly, with several customers highlighting excellent customer service experiences. The establishment also provides a convenient pick-up system using lockers and allows for online orders to be collected in-store.

5320 McFarland Dr Suite 140, Durham, North Carolina

Duck Donuts is highly praised for its delicious and fresh donuts, particularly the maple bacon variety. Customers appreciate the quality of coffee served in-store but are critical about self-serve options. The staff receives positive feedback for their friendliness and helpfulness. While the atmosphere is comfortable with fast service, some issues such as cleanliness and bathroom conditions detract from the overall experience.

4823 NC-55, Durham, North Carolina

The business offers a variety of service options including drive-thru and curbside pickup which are frequently used by customers. The coffee quality is appreciated but some drinks were reported to be unsatisfactory in taste. Donut presentation and customer interaction at the drive-thru received mixed feedback, with some employees being friendly while others displayed poor manners. Cleanliness was noted as a positive aspect, although one instance of an employee's unhygienic appearance raised concerns.

2816 Erwin Rd #101, Durham, North Carolina

The establishment offers a delightful experience with fresh donuts and delicious breakfast sandwiches, praised for its family-friendly atmosphere and friendly staff. However, some customers have noted issues like high prices and occasional service delays. The variety of fillable donuts is a unique feature, although not all options meet every dietary preference.

10030 Green Level Church Road Suite 800, Cary, North Carolina

The establishment generally offers fast and friendly service with a clean environment but suffers from frequent order inaccuracies and rude staff interactions. Customers have reported multiple instances of incorrect orders and poor customer service, including unapologetic employees. There are also complaints about operational inefficiencies such as unavailability of menu items and long wait times for simple tasks.

2608 Erwin Rd Suite 156, Durham, North Carolina

The business offers a variety of services including dine-in, takeout, and drive-through options, with an emphasis on great coffee and desserts. While some customers appreciate the friendly service and cleanliness, there are recurring complaints about poor customer interactions and inconsistent product quality. The location seems to have adequate parking facilities but has received negative feedback regarding staff attitudes and operational efficiency.