Dunkin' storefront

Summary

Customers at this Dunkin' location express dissatisfaction with slow service and incorrect orders, which seem to be a persistent issue. The drive-thru experience is particularly negative due to long waits and inadequate service capabilities, such as running out of receipt paper or syrup options for coffee. Despite these issues, the establishment offers various amenities including a clean environment, multiple payment options, and family-friendly atmosphere.

Pros

  • multiple service options
  • clean and casual environment
  • varied dining offerings
  • free parking available

Cons

  • extremely slow service
  • incorrect orders frequently
  • long drive-thru wait times

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday6AM-7PM

Location

Other Donut Shops Nearby

Dunkin' logo

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3.5

In Sunoco Gas Station, 150 Rainbow Rd, East Granby, Connecticut

The reviews indicate a mixed experience with the establishment. Some customers appreciate the friendly service and variety of offerings like breakfast and coffee, while others highlight significant issues such as incorrect orders and poor attitude from staff. The inconsistency in service quality seems to be a major point of contention.

Dunkin' logo

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3.8

Pre Security, Bradley International Airport, Windsor Locks, Connecticut

The business offers a range of services including takeout and delivery, with friendly service noted by some customers. The environment is clean, but there are concerns about the efficiency and professionalism of staff interactions. The offerings include breakfast options like bacon and donuts, which have been praised for their quality. Despite its strengths in service variety and breakfast items, the business faces challenges with customer service at times.

Dunkin' logo

Dunkin'

3.0

Bradley Int. Airport Post, Bradley International Airport, Windsor Locks, Connecticut

The location provides a pleasant experience with friendly service and fresh donuts at reasonable prices, although it suffers from long lines and inconsistent order accuracy. The staff's professionalism is questionable based on reported inappropriate comments. Despite these issues, the environment remains clean, and it offers great coffee as part of its quick-service offerings.

Dunkin' logo

Dunkin'

4.2

596 Elm St, Windsor Locks, Connecticut

Customers have mixed experiences with the service and offerings at this location. While some appreciate the fast and friendly service, others are disappointed by poor customer interactions and overly sweetened drinks. The $6 meal deal appears to be popular but is criticized for its lack of flexibility regarding bacon removal. The environment is convenient for quick visits, especially near the airport, but parking can be challenging.

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Dunkin'

3.8

107 Ella Grasso Turnpike, Windsor Locks, Connecticut

The business offers a range of services including curbside pickup, delivery, and drive-through, with a variety of dining options from breakfast to dinner. Customers have reported excellent coffee and vegetarian offerings but noted issues with service, such as rudeness and incorrect orders. While the environment is family-friendly and accessible for wheelchairs, some reviews mention dissatisfaction with staff behavior and service errors.

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Dunkin'

3.4

1261 Hopmeadow St, Simsbury, Connecticut

Customers appreciate the fast and efficient service, even during busy periods, with some praising the team's helpfulness in replacing orders without fuss. However, there are notable issues with customer service, including unacknowledged waiting times and lack of engagement from staff. The quality of coffee has been criticized by at least one reviewer for tasting burnt.

Dunkin' logo

Dunkin'

3.9

144 Mountain Rd, Suffield, Connecticut

The establishment offers a variety of food and beverages with a focus on breakfast items. Reviews highlight issues with service speed and accuracy, cleanliness concerns, and occasional product quality problems. However, the environment is noted for being clean when maintained properly. The business provides several dining options including takeout and dine-in, along with amenities like Wi-Fi and parking.

Dunkin' logo

Dunkin'

4.1

94 Main St, Windsor Locks, Connecticut

The business offers a mix of positive and negative experiences, with some customers praising the service and coffee while others criticize customer interactions and food quality. The environment is casual and family-friendly, and there are convenient amenities like parking and wheelchair accessibility.