Dunkin' storefront

Summary

Customers appreciate the fast and efficient service, even during busy periods, with some praising the team's helpfulness in replacing orders without fuss. However, there are notable issues with customer service, including unacknowledged waiting times and lack of engagement from staff. The quality of coffee has been criticized by at least one reviewer for tasting burnt.

Pros

  • fast efficient service
  • quick order replacements
  • friendly team
  • good for solo dining

Cons

  • poor customer service
  • burnt taste coffee

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-6PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.4

4 Rainbow Rd, East Granby, Connecticut

Customers at this Dunkin' location express dissatisfaction with slow service and incorrect orders, which seem to be a persistent issue. The drive-thru experience is particularly negative due to long waits and inadequate service capabilities, such as running out of receipt paper or syrup options for coffee. Despite these issues, the establishment offers various amenities including a clean environment, multiple payment options, and family-friendly atmosphere.

Dunkin' logo

Dunkin'

3.5

In Sunoco Gas Station, 150 Rainbow Rd, East Granby, Connecticut

The reviews indicate a mixed experience with the establishment. Some customers appreciate the friendly service and variety of offerings like breakfast and coffee, while others highlight significant issues such as incorrect orders and poor attitude from staff. The inconsistency in service quality seems to be a major point of contention.

Dunkin' logo

Dunkin'

3.8

142 Hopmeadow St, Weatogue, Connecticut

The Dunkin Donuts location is praised for its excellent customer service, particularly from staff like Mary and Lou/Louie. Reviews highlight the quality of their iced cappuccinos, though there are mixed experiences with drink fill levels. The drive-thru is convenient, and the establishment offers a clean and family-friendly atmosphere. However, some customers have noted issues with order fulfillment and inconsistent drink sizes.

Dunkin' logo

Dunkin'

3.8

1298 Blue Hills Ave, Bloomfield, Connecticut

The business offers a friendly and clean environment with great coffee, catering well to breakfast lovers. Service can be slow at times, especially in the drive-thru, causing frustration among customers. There have been instances of poor customer service attitudes, including locked doors during busy periods which has affected customer experience negatively.

Dunkin' logo

Dunkin'

3.8

Pre Security, Bradley International Airport, Windsor Locks, Connecticut

The business offers a range of services including takeout and delivery, with friendly service noted by some customers. The environment is clean, but there are concerns about the efficiency and professionalism of staff interactions. The offerings include breakfast options like bacon and donuts, which have been praised for their quality. Despite its strengths in service variety and breakfast items, the business faces challenges with customer service at times.

Dunkin' logo

Dunkin'

3.0

Bradley Int. Airport Post, Bradley International Airport, Windsor Locks, Connecticut

The location provides a pleasant experience with friendly service and fresh donuts at reasonable prices, although it suffers from long lines and inconsistent order accuracy. The staff's professionalism is questionable based on reported inappropriate comments. Despite these issues, the environment remains clean, and it offers great coffee as part of its quick-service offerings.

Dunkin' logo

Dunkin'

3.5

760 Park Ave, Bloomfield, Connecticut

The location on Park Ave in Bloomfield has received mixed reviews with significant issues highlighted at this particular outlet, while other locations seem to fare better. Common complaints include poor food quality and hygiene concerns, although the service is generally appreciated for its efficiency. The establishment offers a variety of convenient services including dine-in options and delivery.

Dunkin' logo

Dunkin'

3.8

107 Ella Grasso Turnpike, Windsor Locks, Connecticut

The business offers a range of services including curbside pickup, delivery, and drive-through, with a variety of dining options from breakfast to dinner. Customers have reported excellent coffee and vegetarian offerings but noted issues with service, such as rudeness and incorrect orders. While the environment is family-friendly and accessible for wheelchairs, some reviews mention dissatisfaction with staff behavior and service errors.