Summary
The location experiences frequent service delays and order inaccuracies, leading to customer dissatisfaction. While the coffee quality is noted positively, the inefficiency in fulfilling orders undermines the overall experience. Customers encounter long wait times at both drive-thru and dine-in options, compounded by staff communication issues.
Pros
- high-quality coffee
- variety of dining options
- wheelchair accessibility
Cons
- long wait times
- frequent order mistakes
- poor staff communication
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
490 US-1, Edison, New Jersey
Customers consistently report dissatisfaction with both the food quality and service at this location. Many have encountered issues such as receiving incorrect orders, encountering foreign objects in their food, and experiencing slow service from disorganized staff. Despite these negatives, some appreciate the coffee quality and accessibility features.
Goldmiss
1761 Lincoln Hwy, Edison, New Jersey
The establishment offers a delightful variety of mochi donuts praised for their flavor and texture. Customers appreciate the fast service and diverse flavors available, though some report feeling judged by others while waiting. The environment is clean in some areas but was noted to be dirty upon entry during an early visit. The food generally receives positive feedback despite occasional long wait times.
Dunkin'
1790 Lincoln Hwy, Edison, New Jersey
The establishment offers a mix of positive and negative experiences based on customer feedback. While some appreciate the coffee quality and quick service, others have faced issues with food quality and pricing. The business provides various dining options and is equipped with amenities that cater to diverse needs.
Dunkin'
55 Raritan Ave, Highland Park, New Jersey
The business offers a mixed experience with some positive aspects such as good egg and cheese wraps and pleasant service. However, there are notable issues including poor food quality, high prices, and poor customer service. The donuts were described as old and dry while coffee was sometimes inaccurately prepared. Additionally, an incident of uncooked bacon in a wrap caused discomfort for a customer.
Dunkin'
Captain's Plaza, 691 US-1, Edison, New Jersey
The establishment consistently receives negative feedback regarding order accuracy and food quality, with multiple complaints about burnt-tasting coffee and incorrect orders. Customers also report unfriendly service from staff members. Despite these issues, the business offers a variety of services including dine-in, takeout, and delivery, and maintains a family-friendly atmosphere.
Dunkin'
335 George St, New Brunswick, New Jersey
Reviews of the Dunkin' location highlight both positive and negative experiences. Positive feedback frequently mentions friendly service, good coffee quality, and a clean environment. However, several reviewers report instances of rude staff interactions, including embarrassment and yelling, contributing to an uncomfortable atmosphere for some customers. These mixed reviews illustrate that while certain aspects like coffee and cleanliness are appreciated, the customer service experience varies significantly.
Dunkin'
Train Sta, 1 Railroad Ave, New Brunswick, New Jersey
The establishment offers a casual atmosphere with good accessibility features and is popular for breakfast options and working on laptops. While it has great coffee and tea selections, some customers have reported issues with service and food quality. The business provides multiple dining options including dine-in and takeout.
Dunkin'
517 Old Post Rd, Edison, New Jersey
The establishment offers a friendly service and is popular for its coffee, although some customers have had negative experiences with the latte quality and staff attitude during afternoon shifts. The place also provides various dining options throughout the day and accommodates different needs including wheelchair accessibility.