Summary
Reviews of the Dunkin' location highlight both positive and negative experiences. Positive feedback frequently mentions friendly service, good coffee quality, and a clean environment. However, several reviewers report instances of rude staff interactions, including embarrassment and yelling, contributing to an uncomfortable atmosphere for some customers. These mixed reviews illustrate that while certain aspects like coffee and cleanliness are appreciated, the customer service experience varies significantly.
Pros
- excellent coffee
- friendly service
- clean environment
Cons
- rude staff interactions
- inconsistent opening times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
Train Sta, 1 Railroad Ave, New Brunswick, New Jersey
The establishment offers a casual atmosphere with good accessibility features and is popular for breakfast options and working on laptops. While it has great coffee and tea selections, some customers have reported issues with service and food quality. The business provides multiple dining options including dine-in and takeout.
Dunkin'
55 Raritan Ave, Highland Park, New Jersey
The business offers a mixed experience with some positive aspects such as good egg and cheese wraps and pleasant service. However, there are notable issues including poor food quality, high prices, and poor customer service. The donuts were described as old and dry while coffee was sometimes inaccurately prepared. Additionally, an incident of uncooked bacon in a wrap caused discomfort for a customer.
Dunkin'
18A Elizabeth St, New Brunswick, New Jersey
The reviews consistently point to poor customer service and unprofessional behavior from staff, particularly mentioning an employee named Areli who is frequently criticized for her attitude and mistakes. Despite these significant issues with service, the business offers a variety of dining options including breakfast and dessert, as well as amenities like Wi-Fi and wheelchair accessibility.
Dunkin'
720 Somerset St, New Brunswick, New Jersey
The business has received mixed feedback from customers regarding their service and product quality. Common complaints include inconsistency in drink preparation, inadequate portion sizes for the price, and a lack of menu availability, leading to customer dissatisfaction. Some long-time patrons have stopped visiting due to stale food offerings. Despite these issues, the establishment offers various service options like drive-through, delivery, and dine-in, catering to different needs.
Dunkin'
1714 Woodbridge Ave, Edison, New Jersey
The location experiences frequent service delays and order inaccuracies, leading to customer dissatisfaction. While the coffee quality is noted positively, the inefficiency in fulfilling orders undermines the overall experience. Customers encounter long wait times at both drive-thru and dine-in options, compounded by staff communication issues.
Dunkin'
561 Milltown Rd #567, North Brunswick Township, New Jersey
The Dunkin' Donuts location receives mixed reviews, with some customers praising the service and offerings while others express dissatisfaction with specific interactions and product quality. The staff is generally noted for being efficient and friendly, but there are occasional complaints about food presentation and customer engagement. The venue provides a range of services including dine-in and takeout options, and it caters to various dining needs throughout the day.
Dunkin'
920 Hamilton St, Somerset, New Jersey
The location has mixed reviews with some customers appreciating the clean and friendly atmosphere while others have had negative experiences due to rude staff and poor service. Despite this, it offers a variety of services including dine-in, takeout, and delivery, as well as amenities like Wi-Fi and parking.
Goldmiss
1761 Lincoln Hwy, Edison, New Jersey
The establishment offers a delightful variety of mochi donuts praised for their flavor and texture. Customers appreciate the fast service and diverse flavors available, though some report feeling judged by others while waiting. The environment is clean in some areas but was noted to be dirty upon entry during an early visit. The food generally receives positive feedback despite occasional long wait times.