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Summary
Customers appreciate the fast and friendly service at this Dunkin' location, especially highlighting their coffee quality. However, there are consistent complaints about incorrect orders and food quality, such as soggy hashbrowns and burnt bagels. The drive-thru experience is a mixed bag, with some enjoying its convenience while others criticize errors in order fulfillment. Overall, the service speed is commendable but reliability of food quality needs improvement.
Pros
- fast friendly service
- great coffee quality
- drive-thru convenience
- accurate app orders
Cons
- incorrect orders
- low food quality
- long drive-thru lines
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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United Dairy Farmers
3410 Madison Pike, Fort Wright, Kentucky
The United Dairy Farmers (UDF) location reviewed here has received criticism for its service and operational management. Customers have highlighted long wait times due to understaffing and lack of attention from employees who are often preoccupied with their phones. There are reports of inconsistent opening hours, unprofessional staff behavior, and dissatisfaction with the quality of some products. However, positive aspects include having a variety of payment options, prepared foods, and accessibility features.
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Lupita's Bakery
2351 Buttermilk Crossing, Crescent Springs, Kentucky
The bakery offers a diverse selection of Hispanic and Mexican baked goods, though there are mixed opinions on quality and service. While some customers appreciate the variety reminiscent of home flavors, others found certain items unappetizing and stale. Service is generally friendly but occasionally lacking in communication. The establishment has limited parking options, which may deter some visitors.
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Dunkin'
2410 High St, Crescent Springs, Kentucky
The business offers excellent coffee and friendly service, particularly noted for personalized customer interactions. While some customers appreciate the consistent quality of food and beverages, others have experienced issues with order accuracy and freshness of items. The establishment provides various dining options and has a family-friendly atmosphere.
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Moonrise Doughnuts
2513 Ritchie Ave, Crescent Springs, Kentucky
Moonrise Donuts is praised for its delicious offerings and friendly service but criticized for inconsistent freshness. Early morning visitors often find the best selection, particularly maple donuts, while later arrivals may encounter limited choices. The shop's charming decor and nut-free environment are appreciated, though high prices and limited parking are noted drawbacks.
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Moonrise Doughnuts
3718 Winston Ave, Covington, Kentucky
Moonrise Doughnuts offers a delightful experience with fresh and diverse flavors that often impress customers. While there are instances of service delays and stock issues, the donuts themselves receive high praise for taste and quality. The staff is generally noted for being friendly and efficient. However, some patrons have encountered inconsistencies in availability and quality, suggesting room for improvement.
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Thorntons
3590 Madison Pike, Edgewood, Kentucky
The business offers a range of services but suffers from poor customer service and outdated technology. There are issues with pricing transparency at the gas pumps and incorrect product labeling, particularly for milk. The staff's focus on non-customer interactions and refusal to sell alcohol due to unclear ID policies further detracts from the experience.
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United Dairy Farmers
509 Licking Pike, Wilder, Kentucky
The business has mixed reviews with some customers enjoying the friendly service and environment while others have concerns about employee behavior and hygiene practices. There are mentions of issues like cashier errors and cleanliness during food preparation. However, some customers appreciate certain staff members for their politeness and hard work. The establishment offers in-store shopping and is wheelchair accessible, with a variety of payment options.
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Dunkin'
In Shell Gas Station, 901 W 8th St, Cincinnati, Ohio
The establishment offers a quick and friendly service with great coffee and delicious doughnuts but has some issues with food preparation and consistency. Despite being located in a gas station, the business provides a casual atmosphere suitable for families and solo diners. The menu includes vegetarian options and various offerings throughout the day, complemented by amenities like Wi-Fi and free parking.