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Summary
The business offers a range of services but suffers from poor customer service and outdated technology. There are issues with pricing transparency at the gas pumps and incorrect product labeling, particularly for milk. The staff's focus on non-customer interactions and refusal to sell alcohol due to unclear ID policies further detracts from the experience.
Pros
- Plenty of parking space
- LGBTQ+ friendly environment
- Accepts various payment methods
Cons
- Poor customer service
- Outdated gas pump technology
- Incorrect pricing at pumps
About
Convenience-store chain with grab-&-go food, packaged snacks & drinks, plus gasoline.
Features
Hours
Location
Other Donut Shops Nearby
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United Dairy Farmers
3410 Madison Pike, Fort Wright, Kentucky
The United Dairy Farmers (UDF) location reviewed here has received criticism for its service and operational management. Customers have highlighted long wait times due to understaffing and lack of attention from employees who are often preoccupied with their phones. There are reports of inconsistent opening hours, unprofessional staff behavior, and dissatisfaction with the quality of some products. However, positive aspects include having a variety of payment options, prepared foods, and accessibility features.
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Dunkin'
695 Holland Dr, Taylor Mill, Kentucky
The reviews highlight a mix of experiences at this Dunkin’ location. Positive feedback often emphasizes friendly and efficient service, with specific praise for the quality of coffee and staff knowledgeability in handling orders correctly. However, there are notable complaints regarding inconsistent availability of menu items, order inaccuracies, and perceived rudeness from some employees. Additionally, some customers have encountered issues with management's customer care attitudes.
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Peace, Love and Little Donuts of Edgewood, KY
156 Barnwood Dr, Edgewood, Kentucky
Peace, Love & Little Donuts offers a delightful variety of freshly made donuts that have garnered high praise from customers for their quality and taste. The staff is consistently noted for being friendly and helpful, contributing to an inviting atmosphere at the shop. While the establishment provides convenient service options including delivery, takeout, dine-in, and in-store pickup, reviews highlight no mention of vegan or gluten-free options, indicating room for dietary inclusivity. Despite the positive customer experiences, a few concerns about limited parking were noted but appear minimal.
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Moonrise Doughnuts
3718 Winston Ave, Covington, Kentucky
Moonrise Doughnuts offers a delightful experience with fresh and diverse flavors that often impress customers. While there are instances of service delays and stock issues, the donuts themselves receive high praise for taste and quality. The staff is generally noted for being friendly and efficient. However, some patrons have encountered inconsistencies in availability and quality, suggesting room for improvement.
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Dunkin'
1826 Dixie Hwy, Fort Wright, Kentucky
Customers appreciate the fast and friendly service at this Dunkin' location, especially highlighting their coffee quality. However, there are consistent complaints about incorrect orders and food quality, such as soggy hashbrowns and burnt bagels. The drive-thru experience is a mixed bag, with some enjoying its convenience while others criticize errors in order fulfillment. Overall, the service speed is commendable but reliability of food quality needs improvement.
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Moonrise Doughnuts
2513 Ritchie Ave, Crescent Springs, Kentucky
Moonrise Donuts is praised for its delicious offerings and friendly service but criticized for inconsistent freshness. Early morning visitors often find the best selection, particularly maple donuts, while later arrivals may encounter limited choices. The shop's charming decor and nut-free environment are appreciated, though high prices and limited parking are noted drawbacks.
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Thorntons
3045 Dixie Hwy, Erlanger, Kentucky
The establishment is praised for its exceptional fountain drinks and ice quality, along with fast service and cleanliness. It's a preferred stop due to friendly staff and reliable fuel services. However, some limitations exist regarding parking options.
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Lupita's Bakery
2351 Buttermilk Crossing, Crescent Springs, Kentucky
The bakery offers a diverse selection of Hispanic and Mexican baked goods, though there are mixed opinions on quality and service. While some customers appreciate the variety reminiscent of home flavors, others found certain items unappetizing and stale. Service is generally friendly but occasionally lacking in communication. The establishment has limited parking options, which may deter some visitors.