
Summary
The establishment has received mixed reviews regarding customer service and product quality. While some customers appreciate the friendly staff and efficient order fulfillment, others have reported rude interactions with management, particularly concerning item remakes and additional charges. Product issues such as lack of promised ingredients in drinks and sanitation concerns were also noted.
Pros
- efficient order fulfillment
- friendly staff
- good coffee quality
- works hard under pressure
Cons
- rude management behavior
- poorly made products
- ingredient shortages in drinks
- sanitation concerns
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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