Summary
The business offers excellent coffee and desserts with generally friendly service, though there are instances of poor customer interactions reported. The environment is appreciated for its cleanliness and convenience options like drive-thru and takeout. Some reviews highlight a need for better employee management at specific locations.
Pros
- excellent coffee
- friendly service
- clean environment
- variety of breakfast items
- quick service
Cons
- occasional rude staff
- inconsistent lobby access
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
6060 W Ridge Rd, Gary, Indiana
The business is praised for its consistently fresh products and friendly service, though there are occasional order inaccuracies reported by some customers. Coffee and tea selections receive high marks, enhancing the overall dining experience. The staff's efficiency is noted even during busy periods, contributing positively to customer satisfaction.
Dunkin'
5775 Broadway, Merrillville, Indiana
The business has a mixed reputation with several complaints about employee attitude and order accuracy. However, it is noted for its delicious desserts and quick service options.
Dunkin'
3820 Ridge Rd, Highland, Indiana
The business offers a mixed experience with some positive notes on coffee quality and friendly service during certain times of the day. However, there are recurring complaints about rude staff in the mornings and order mistakes. The environment is clean, but parking can be challenging.
Dunkin'
328 W 37th Ave, New Chicago, Indiana
The reviews highlight dissatisfaction with service and food quality at this Dunkin' location. Customers have encountered rude staff behavior and errors in order fulfillment, leading to negative experiences. While the coffee is noted as a positive aspect, issues such as long wait times and mediocre breakfast items detract from overall satisfaction. The business offers various services including takeout and dine-in options.
Dunkin'
7410 Kennedy Ave, Hammond, Indiana
The business offers a variety of services including curbside pickup and dine-in options with great coffee and desserts. However, customers have experienced poor customer service and issues with order accuracy. The environment is casual with accessible amenities but management support appears lacking in dealing with disruptive behavior.
Dunkin'
1475 S Lake Park Ave, Hobart, Indiana
The location receives mixed reviews, with some praising the friendly and polite staff while others criticize poor service and incorrect orders. Common complaints include improper preparation of drinks and subpar customer interactions. Positive aspects noted are the variety in dining options and accommodating environment.
Dunkin'
2050 81st Ave, Merrillville, Indiana
The reviews indicate a highly positive experience at this Dunkin' Donuts location, with particular praise for the friendly and efficient service. Customers appreciate the consistently fresh donuts and great coffee, making it their preferred choice for morning visits. While there are some minor drawbacks such as parking limitations and high prices, overall satisfaction remains strong due to the welcoming atmosphere and quality offerings.
Dunkin'
9228 Indianapolis Blvd, Highland, Indiana
The service at the location appears inconsistent, with reports of both friendly and unfriendly staff interactions. Food quality has been criticized for not meeting expectations, such as stale donuts and incorrect order sizes. Despite these issues, some positive aspects include a clean environment and good coffee offerings. There are accessibility features like wheelchair access and ample parking, but there are concerns about the overall dining experience.